Part Time Second Shift Manager - Cleaning Services

City Wide Facility Solutions•Columbus, OH

10d•Onsite

About The Position

City Wide is seeking a Part Time Janitorial Compliance Night Manager to join their team. This role is responsible for assisting with the management of contract compliance for designated building maintenance services and maintaining relationships between City Wide and Independent Contractors. The ideal candidate will have experience in building maintenance, janitorial, or similar industries, strong management experience, good communication skills, and be seeking a part-time evening shift position. The role requires the ability to drive within a localized territory. The Night Manager will perform client site visits in the evenings to ensure compliance with the scope of work and company policies, manage inspections, address complaints, and oversee new client starts to maintain high levels of satisfaction. They will also build strong working relationships with Independent Contractors by communicating client priorities and collaborating on solutions, and communicate daily with the Facility Services Manager for any issues needing immediate attention. Ensuring compliance with client policies, procedures, and the proper use of approved cleaning tools and equipment is also a key responsibility. The City Wide team is committed to positively impacting the lives of everyone within their community.

Requirements

Fluent written and spoken skills in a non-English language (Spanish and Portuguese highly preferred).
High School diploma required or equivalent experience in commercial janitorial services industry.
Highly detail-oriented and excellent follow-through on commitments.
Positive and outgoing personality; great at building relationships.
Excellent verbal and strong written communication skills.
Must have reliable transportation with an active driver's license and auto insurance.
Must be comfortable using a smartphone and Outlook email.
Must be available for a two-week daytime training period prior to starting the evening shift role.

Nice To Haves

Experience in building maintenance, janitorial or similar industries.
Strong management experience.
Good communication skills.

Responsibilities

Perform Client site visits in the evenings to ensure compliance with account scope of work and company policies.
Manage inspections, address complaints, and oversee new Client starts to maintain high levels of satisfaction.
Build strong working relationships with Independent Contractors (ICs) by communicating client priorities and collaborating to find solutions.
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
Other duties as necessary.