Bilingual Second Shift Cleaning Supervisor

City Wide Facility Solutions•Columbus, OH

3h•Onsite

About The Position

City Wide is seeking a Bilingual Second Shift Cleaning Supervisor (Night Manager) to join their team. This role is responsible for assisting with the management of contract compliance for designated building maintenance services and maintaining the relationship between City Wide and Independent Contractors. The employee must be able to review client contracts and ensure work expectations are met. This is a full-time evening shift position that requires the ability to drive within a localized territory. Pay rate depends on experience and capabilities ($18/hr - $23/hr).

Requirements

Fluent written and spoken skills in a non-English language (Spanish and Portuguese highly preferred).
High School diploma required or equivalent experience in commercial janitorial services industry.
Highly detail-oriented and excellent follow-through on commitments.
Positive and outgoing personality; great at building relationships.
Excellent verbal and strong written communication skills.
Must have reliable transportation with an active driver's license and auto insurance.
Must be comfortable using a smartphone and Outlook email.
Must be available for a two-week daytime training period prior to starting the evening shift role.

Responsibilities

Perform Client site visits in the evenings to ensure compliance with account scope of work and company policies.
Manage inspections, address complaints, and oversee new Client starts to maintain high levels of satisfaction.
Build strong working relationships with Independent Contractors (ICs) by communicating client priorities and collaborating to find solutions.
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
Other duties as necessary.