Manager, Claims

RXO, Inc.Leland, NC

About The Position

As a Manager, Claims at RXO, you’ll be responsible for coordinating and conducting routine to complex investigations in a diversified operation. You’ll evaluate security processes, practices, and policies throughout the enterprise to reduce risks, limit exposure, protect customer freight, protect company assets, and limit liability.

Requirements

  • Bachelor's degree or equivalent related work or military experience
  • 5 years of related experience

Nice To Haves

  • Ability to become a Professional Certified Investigator
  • Bachelor’s degree in Criminal Justice or a related field
  • Ability to present organized and thorough information and data appropriate for intended audience

Responsibilities

  • Participate in or lead investigative related task forces and/or special projects that represent significant loss exposure and/or are highly visible
  • Provide consultation and guidance to line and senior management on investigative related issues
  • Identify significant issues and control weaknesses and make recommendations to line management to minimize exposure or loss
  • Prepare reports summarizing investigation findings to provide internal business partners with information needed to assist in making claims decisions
  • Acting as the central point of contact for customers that request a security professional
  • Provide cost effective security solutions for business startups and or existing facilities
  • Provide guidance on homeland security and regulatory compliance initiatives
  • Create and implement security awareness training modules
  • Support audit programs and certification processes

Benefits

  • Competitive pay
  • Health, dental and vision insurance
  • 401(k) with company match
  • Life insurance, disability
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, company holidays, and volunteer days
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