Manager, Claims Procurement & Vendor Management [USA based]
About The Position
We are a fast-growing global reinsurance speciality company servicing the insurance markets of Lloyd’s, Europe and North America. As we continue to expand through acquisitions and portfolio growth, we are strengthening our Claims Operations function and are looking for an experienced Manager, Claims Procurement & Vendor Management to drive the performance, governance and optimisation of our third-party claims ecosystem. This is a high-impact role responsible for leading the strategy, sourcing, governance, and performance management of third-party vendors supporting global claims operations. You will oversee TPAs, legal panels and external service providers, ensuring delivery is aligned to our Claims Operating Model, cost objectives, and quality standards. Working closely with Claims, Legal, Compliance, Finance and Strategy, you will play a key role in optimising vendor performance, managing spend and supporting integration activity across acquired portfolios.
Requirements
- Strong experience in vendor management, procurement or claims operations within insurance
- Deep understanding of TPA models, legal panels and outsourced claims delivery
- Commercially driven with proven negotiation and contract management capability
- Data-driven, with the ability to use KPIs and insights to improve performance
- Strong stakeholder management and influencing skills
- Ability to operate both strategically and hands-on in a lean environment
Responsibilities
- Own the end-to-end vendor ecosystem across Claims, including TPAs, legal panels, and external service providers
- Lead vendor strategy, sourcing (RFPs), and selection aligned to the Claims operating model
- Drive vendor performance through KPIs, SLAs, and structured governance frameworks
- Manage commercial relationships, including contract negotiation, cost control, and spend optimisation
- Oversee legal panel and TPA performance, ensuring quality, compliance, and efficiency
- Partner cross-functionally with Claims, Legal, Compliance, Finance and Strategy
- Support M&A activity, including vendor due diligence and integration
Benefits
- Competitive salary and bonus eligible
- Medical, EAP, dental, & vision insurance for individuals and families
- 401k with Company Match
- Company Off-Site Meetings
- Remote Worker Expenses
- Health and Wellbeing Programs
- Employee Referral Program
- Advancing your professional development through ongoing learning opportunities.
- Generous vacation and holiday schedule STD & LTD coverage
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
