Manager, Center for HOPE

Family Centers•Darien, CT

1d•Onsite

About The Position

The Manager of the Center for HOPE oversees its clinical, operational, and programmatic functions. The role leads The Den for Grieving Kids and Trauma Response Services, supervises staff, interns, and volunteers, maintains a small clinical caseload, and represents Family Centers in the community. Family Centers is a private nonprofit serving Fairfield County through health, education, and human services. The Center for HOPE provides grief, bereavement, trauma, and critical illness support, including individual, group, and family counseling, support groups, trauma response services, and community education.

Requirements

Master’s or doctoral degree in Social Work, Counseling, or a related field.
Active Connecticut license as an LCSW, LPC, LMFT, or Psychologist.
Minimum of 4 years of relevant experience in mental health, grief, trauma, or community program development.
Experience working with underserved populations.
Prior supervisory and leadership experience or demonstrated capacity.
Direct clinical experience and comfort with grief, bereavement, and trauma as primary treatment areas.
Ability or demonstrated capacity to oversee multiple programs and sites efficiently.
Comfort with public speaking and presenting to diverse audiences and stakeholders.
Proficiency with MS Office, Adobe, electronic health records, and telehealth platforms.
SIFI Certification, either already obtained or to be obtained after hire.

Responsibilities

Oversee Center for HOPE operations, including The Den for Grieving Kids and Trauma Response Services, ensuring high-quality, responsive programming.
Manage budgets, data, reporting, fundraising support, and compliance with licensing, accreditation, and regulatory requirements; participate in quality assurance and improvement and leadership initiatives.
Supervise and support the Program Coordinator, clinical staff, MSW interns, and volunteers, serving as a clinical and professional role model.
Maintain a small clinical caseload and participate in weekly supervision, case conferences, and agency trainings.
Coordinate and facilitate evening and school-based grief support groups, special events, and family intakes, serving as a primary point of contact for Den families.
Maintain and enhance the children’s grief curriculum; screen and train volunteers; and serve as liaison to Lower Fairfield County schools.
Oversee the Trauma Response Team and participate in on-site trauma response and post-trauma services as needed.
Represent Family Centers through community education, presentations, trainings, and collaboration with local partners and task forces.