Manager Case Management

Ascension•Miramar Beach, FL
•Onsite

About The Position

This role involves supervising case management and clerical staff, managing daily schedules, workload distribution, and resource contracting to ensure efficient patient care. The manager will communicate with administration and medical staff regarding admission appropriateness, length of stay, discharge planning, and complex case issues. They will also serve as a subject matter expert on utilization criteria, appeals, reviews, and case management system documentation. Additionally, the manager will cover units directly as needed while overseeing post-acute tracking, disease management programs, and daily operational priorities.

Requirements

  • High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required.
  • 3 years of experience required.
  • 1 year of leadership or management experience required.
  • at least one year of leadership
  • prior case management experience

Nice To Haves

  • Case Manager credentialed from the American Case Management Association (ACMA) preferred.
  • Case Manager credentialed from the Commission for Case Manager Certification (CCMC) preferred.
  • Registered Nurse credentialed from the Florida Board of Nursing preferred.
  • Social Worker credentialed from the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling preferred.
  • RN licensure or MSW;LCSW preferred

Responsibilities

  • Supervise case management and clerical staff, managing daily schedules, workload distribution, and resource contracting to ensure efficient patient care.
  • Communicate with administration and medical staff regarding admission appropriateness, length of stay, discharge planning, and complex case issues.
  • Serve as a subject matter expert on utilization criteria, appeals, reviews, and case management system documentation.
  • Cover units directly as needed while overseeing post-acute tracking, disease management programs, and daily operational priorities.

Benefits

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more
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