Manager, Case Management (LCSW/LMFT)

Vynca•San Mateo, CA

9d•$90,000 - $125,000•Remote

About The Position

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home.

Requirements

Willing and able to work Monday through Friday 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekends.
Active, unrestricted LCSW or LMFT license in California required.
Willingness to obtain additional state licensure as needed.
2 years of people management experience.
2-3 years of care management experience.
1-2 years of post-acute experience.
Proven, results-driven leader with experience in change management in rapid-growth environments.
Strong organizational and independent working skills.
Proficient in Microsoft and Google applications; Salesforce experience is a plus.
Excellent communication and motivational skills, including conflict resolution techniques.
At this time we are only considering applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, and Washington, with a preference for candidates based in the Pacific Time Zone.

Nice To Haves

4 years preferred people management experience.
Working knowledge of lean Six Sigma methodology is preferred.

Responsibilities

Supervise a team of approximately 10-15 direct reports under the ECM team to ensure high-quality enrollments and care management services.
Oversee client outreach, enrollments, and the creation of Individual Care Plans, assessing if clients' needs can be managed by an ECM Lead Care Manager; serve as an escalation point when necessary.
Drive the team to meet key performance indicators (KPIs) effectively.
Collaborate with the Director(s) of Enhanced Care Management to implement changes and process improvements.
Provide clinical oversight approximately 30% of the time, including, but not limited to: supervision of clinical staff, clinical sign-offs, oversight of care plans, leading IDT meetings, and serving as a clinical consultant for complex clinical cases.
Provide direct care management as needed to support organizational goals.
Travel up to 20-25% may be required for training, meetings, and other business needs.