Manager Care Coordination
About The Position
The Manager Care Coordination provides day-to-day operational and people leadership for an assigned Care Coordination area, team, campus, or service line. The Manager translates departmental strategy into consistent frontline practice and is accountable for staffing, workload allocation, care progression, discharge planning, escalation of barriers, staff performance, documentation quality, productivity, and service outcomes. The position partners closely with physicians, nursing, social work, ancillary departments, Utilization Management, payers, and community resources to support safe and timely transitions of care.
Requirements
- Bachelor's degree in Nursing.
- BLS Basic Life Support certification from the American Heart Association.
- RN Registered Nurse licensure from the Texas Board of Nursing or Nursing Licensure Compact.
- Two years of experience in nursing and care management, case management, utilization management, or care coordination required.
Nice To Haves
- Master's degree in Nursing.
- Three years of experience in nursing and care management, case management, utilization management, or care coordination preferred.
Responsibilities
- Manages daily care coordination operations.
- Provides daily oversight of staffing, assignments, coverage, workload, productivity, and service delivery for the assigned area.
- Implements standardized workflows for multidisciplinary rounds, discharge readiness, patient and family communication, barrier escalation, and transitions of care.
- Makes routine operational decisions and escalates significant patient, staffing, compliance, financial, or service risks to the Director.
- Leads patient flow, discharge planning, and complex barrier resolution.
- Recruits, orients, coaches, counsels, develops, and evaluates assigned staff.
- Addresses performance and employee relations issues using established processes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
