Case Manager Care Coordination

Banner Health•Lawrenceville, IL

1d•$36 - $60•Onsite

About The Position

Banner Health is seeking an RN or Master Social Worker to coordinate care and support safe, seamless transitions from hospital to home. The position works directly with patients and families to identify needs and arrange post-acute services such as home health, durable medical equipment, and rehabilitation placements. The role includes a six-week orientation with experienced preceptors; prior experience with Windows 11, Cerner, CareAware, and Microsoft Teams is not required. This position provides comprehensive, needs- and payer-appropriate care coordination for assigned patients and is accountable for the clinical quality of care coordination services. It identifies and resolves barriers to effective care and empowers patients and families to participate in discharge planning. The work includes developmentally appropriate planning for safe discharge and continuity of care, taking into account the needs of patients of all ages and patients who are physically disabled, mentally ill, chronically ill, or terminally ill. The position is based at Banner North Colorado Medical Center in Greeley, Colorado, a 378-bed Level II trauma center and acute care facility. The schedule is full-time, 40 hours per week, consisting of four 10-hour shifts between 7:00 a.m. and 5:30 p.m., Monday through Friday. Weekend shifts rotate every three weeks, and holiday rotations are required. A flat-rate $3-per-hour weekend shift differential is offered.

Requirements

For the RN pathway: knowledge of case management or utilization review, normally obtained through completion of a bachelor's degree in case management or health care.
For the RN pathway: current Registered Nurse (R.N.) license in the state where the position is worked.
For the Social Worker pathway: Master's Degree in Social Work.
For the Social Worker pathway: LMSW (or equivalent), LCSW, or an MSW with the requirement to become licensed within six months of hire; where LMSW is not recognized, a master's degree and a Licensed Social Worker credential are required.
Basic Life Support (BLS) certification for assignments in an acute care setting.
Typically two years of clinical experience.
Critical-thinking, problem-solving, effective communication, and time-management skills.
Ability to work effectively in an interdisciplinary team format.
May need to take rotating call based on acute facility needs.
For Case Management positions in acute facilities, Banner Registry and Travel positions require at least one year of Case Manager experience in an acute care hospital.

Nice To Haves

Certified Case Manager (CCM) certification.
Additional related education and/or experience.

Responsibilities

Manage individual patients across the health care continuum to achieve optimal clinical care, financial, operational, and satisfaction outcomes.
Lead process improvement activities for patient populations to improve clinical, financial, operational, and satisfaction outcomes.
Collaboratively develop and manage interdisciplinary patient discharge plans and communicate plans across the continuum of care.
Maintain knowledge of Medicare, Medicaid, and other program benefits to support discharge planning and patient choices.
Use knowledge of relevant community resources, end-of-life dynamics, substance abuse, abuse, neglect, and domestic violence in care coordination.
Build collaborative relationships with physicians, payers, and other health care team members.
Collect and communicate timely, pertinent information to payers and others to meet utilization and regulatory requirements.
Educate internal health care team members on case management and managed care concepts and facilitate their integration into daily practice.
Identify and resolve barriers that may hinder effective patient care.
May supervise other staff.