Manager Care Coordination RN

CommonSpirit Health•Bakersfield, CA

About The Position

The Manager, Care Coordination oversees and leads the daily operations of the Care Coordination department, ensuring high-quality, patient-centered care transitions. The role manages and mentors Care Coordination RNs, monitors performance, ensures regulatory compliance, and collaborates with interdisciplinary teams to optimize patient flow and effectiveness. The manager uses leadership, strategic planning, and clinical expertise to drive continuous improvement and support organizational goals for patient care coordination. The role aligns facility and service-level stakeholders around plans and goals, facilitates activities and meetings to advance sustainable solutions, and collaborates with regional and facility care coordination directors to develop project plans covering implementation, communication, education, and accountability. It also provides teams across the continuum of care with education and training in change management, lean approaches, Six Sigma, and project management, and assists with developing the annual operating plan and strategic implementation schedule across the continuum of care.

Requirements

  • Bachelor's degree in Nursing (BSN), master's degree in Social Work, or equivalent education and experience.
  • At least 3 years of clinical care coordination experience in Utilization Management, Denial Management, or Care Coordination, or 3 years of acute nursing team lead, charge, or supervisory experience with working knowledge of care coordination and discharge planning.
  • Operational experience, implementation experience, and staff development experience in a healthcare environment.
  • Current California Registered Nurse (RN) license for RN candidates; no license is required for a master's-level Social Worker.

Nice To Haves

  • Master's degree in Nursing, Health Care Administration, or a related clinical field.

Responsibilities

  • Oversee and lead the daily operations of the Care Coordination department.
  • Manage and mentor Care Coordination RNs.
  • Monitor performance and ensure regulatory compliance.
  • Collaborate with interdisciplinary teams to optimize patient flow and effectiveness.
  • Align facility and service-level stakeholders around plans and goals.
  • Facilitate activities and meetings to advance sustainable solutions.
  • Collaborate with regional and facility care coordination directors to create project plans, including implementation, communication, education, and accountability plans.
  • Provide teams across the continuum of care with education and training in change management, lean approaches, Six Sigma, and project management.
  • Assist in developing the annual operating plan and schedule for strategic implementation across the continuum of care.
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