Manager, Cardiology Testing

Duly Health and Care • Lisle, IL

3d • Onsite

About The Position

The Manager, Cardiac Testing/Imaging is responsible for leading daily operations across all Cardiology Testing/Imaging locations to ensure consistent readiness, safety, quality, and patient experience. This role drives performance in volume, utilization, and capacity through scheduling optimization and throughput improvement. The manager also leads staffing models, coverage, and productivity, standardizes quality and clinical-operational workflows, and oversees maintenance, repairs, service contracts, and supports buildouts/expansion readiness. This position has direct oversight of 3 supervisors and indirect leadership of leads across all Cardiology Testing/Imaging locations in Chicagoland.

Requirements

• Minimum of 3 years of leadership experience in an imaging or testing environment, including experience with ECHO, Nuclear (SPECT and/or PET CT), and CT
• Demonstrated success improving throughput and capacity
• Experience managing staffing productivity
• Proven ability to lead quality standardization initiatives
• Experience developing and supporting leaders, including supervisors and leads
• Operational leadership in multi-modality testing/imaging environments
• Strong competency in quality standardization, audit practices, corrective action, and sustainment
• Vendor/service management skills (repairs, uptime, escalation, service contract partnership)
• Data-driven operations: volume, utilization, capacity, productivity; ability to translate metrics into action
• Strong communication and collaboration with physician leadership and enterprise partners
• Proficiency with Excel, scheduling tools, and dashboards

Nice To Haves

• ARDMS, CNMT, RCS, or equivalent
• Cardiovascular Invasive Specialist registration (RCIS) issued by the Cardiovascular Credentialing International (CCI)
• Registered Technologist (RT) registration issued by the American Registry of Radiologic Technologists (ARRT) and IEMA
• Bachelor’s degree in Nursing
• Radiologic Technologist with a bachelor’s degree in a healthcare related field

Responsibilities

• Leads daily operations across all Cardiology Testing/Imaging locations to deliver consistent readiness, safety, quality, and patient experience.
• Oversees daily operational readiness: staffing coverage, schedule execution, equipment uptime, room utilization, and supply availability.
• Ensures timely resolution of operational barriers and escalations; supports supervisors in managing complex issues.
• Maintains consistent service recovery expectations and patient communication standards across sites.
• Drives performance in volume, utilization, and capacity through scheduling optimization and throughput improvement.
• Ensures efficient capacity planning and schedule management across modalities to maximize completed studies and reduce avoidable downtime.
• Partners with supervisors/leads to identify bottlenecks and implement improvements to patient flow, turn times, and throughput.
• Implements a standard operating cadence to review performance and execute action plans.
• Leads staffing models, coverage, and productivity across geographies.
• Accountable for staff productivity and staffing effectiveness, including flex coverage, staffing ratios, PTO planning, and real-time adjustments based on demand.
• Directly manages 3 supervisors; coaches performance, builds leader capability, and ensures consistent expectations across all sites.
• Provides indirect leadership to leads to ensure strong execution, training, and daily operational discipline.
• Standardizes quality and clinical-operational workflows; ensures accreditation/regulatory readiness across all applicable requirements.
• Standardizes quality practices, audit/monitoring routines, and corrective action processes to ensure consistent high-quality testing/imaging delivery across locations.
• Ensures teams maintain readiness for all applicable accreditation and regulatory requirements; partners with quality/safety and imaging leadership to address gaps and sustain compliance.
• Ensures workflow alignment across modalities including: Echo, Nuclear, PET/CT, CT/cCTA, Stress Testing, Vascular, Holter/Device, and other cardiology testing services.
• Oversees maintenance, repairs, service contracts, and supports buildouts/expansion readiness.
• Oversees equipment uptime and operational continuity across all locations, including coordination of maintenance, repairs, vendor support, and service responsiveness.
• Provides operational oversight and coordination of service contracts (in partnership with Imaging/Procurement as applicable), ensuring renewals, performance expectations, and issue escalation are managed effectively.
• Supports operational readiness for buildouts, expansions, and new service growth, including workflow design, staffing readiness, go-live planning, throughput modeling, and stabilization support post-launch.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager