Manager, Business Unit Risk, Digital Assets
About The Position
Charles Schwab Premier Bank’s Digital Assets team is seeking a Business Unit Risk leader to support its spot crypto trading product. The offering complements Schwab’s brokerage and banking products and is intended to provide clients access to emerging products and services. This individual contributor role conducts active monitoring of risk activities across business units. It includes developing risk and control processes, reporting and administration, vendor oversight, customer complaint monitoring, regulatory compliance, and promoting risk accountability across the first line in a matrixed environment. The role performs ongoing project and operational work that supports the development of the bank’s digital assets and spot crypto offering, and contributes expertise to governance, oversight, policy, and process development. The position works with the Director and enterprise risk teams to implement and improve the digital assets risk management program, coordinate risk assessment and response, support escalations and issue resolution, and prepare reporting for committees and senior stakeholders. The selected candidate is expected to work onsite at the specified location.
Requirements
- At least 4 years of experience as a risk management practitioner, with increasing responsibility for deliverables and projects; preferably in digital assets and/or highly regulated banking entities.
- Hands-on experience working in an enterprise risk or operations program, and current working experience with Schwab systems and processes.
- Ability to analyze issues objectively and consider potential impacts to manage risks appropriately.
- Understanding of applicable regulatory requirements and laws related to digital assets and spot crypto offerings.
- Effective oral and written communication skills with business and executive audiences.
- Experience gathering requirements, documenting information, and assessing information for implementation of risk controls.
- Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision-making, and conflict-resolution skills.
- Strong initiative, self-direction, ability to work independently, and ability to multitask.
- Bachelor’s degree required.
- Interest in financial services and personal and professional alignment with Schwab’s vision and values.
Nice To Haves
- Experience in digital assets and/or highly regulated banking entities.
- Graduate-level experience.
- Experience in project planning and facilitating meetings for multiple groups and projects.
- Strong project management skills, attention to detail, and ability to multitask and work efficiently independently and with teams to meet tight deadlines.
- Comfort with ambiguity and ability to drive results autonomously in a dynamic, fast-moving work environment.
- Strong business judgment and analytical skills, curiosity, and ability to solve problems and keep work moving forward.
- Dynamic relationship-building, partnership, and collaboration skills.
Responsibilities
- Assist the Director with successful deployment and operation of the digital assets risk management program and roadmap deliverables.
- Coordinate with enterprise risk teams and program stakeholders to identify, assess, respond to, measure, and report product implementation and ongoing-monitoring risks.
- Participate in defining business, technical, and operational requirements for crypto and digital assets activities, identifying gaps and issues and providing subject matter expertise.
- Analyze, triage, and support digital assets risk escalations; participate in resolution and recommend further investigation when appropriate.
- Participate in root cause analysis, identify risk themes, contribute to thematic issue resolution, and support reporting and remediation.
- Assist with documentation, administration, and reporting to program-related committees and subcommittees.
- Help create and implement comprehensive controls across a heterogeneous and decentralized business environment involving employees, business partners, contractors, professional services, and customers.
- Monitor emerging and regulatory risks related to crypto and digital assets and help ensure the program reflects business and regulatory drivers while maintaining operational efficiency.
- Contribute to a collaborative, accountable, and continuously improving risk team.
- Help create program and operating procedures to improve the digital assets risk management program.
- Assist in managing responses to program-related audits and regulatory inquiries.
- Assist in managing program-related inquiries from Schwab leadership, businesses, subsidiaries, teams, and partners.
- Lead cross-functional efforts among program team members and stakeholders.
- Assist in developing metrics, reports, and briefings for program stakeholders and senior leadership.
- Conduct active monitoring of risk activities, including risk and control development, reporting and administration, vendor oversight, customer complaint monitoring, and regulatory compliance.
Benefits
- Eligible for bonus or incentive opportunities in addition to the salary range.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
