Manager, Business Systems
About The Position
The Business Systems team powers the internal technology and operational processes that help PracticeTek scale. The team designs, implements, and maintains critical platforms across CRM, ERP, HRIS, reporting, and other internal tools, with a focus on system interoperability, data integrity, security, automation, and process efficiency. As the Manager of the Business Systems team, you’ll lead a group of Systems Analysts and Administrators and manage strategic projects that improve how PracticeTek operates internally. You’ll drive complex system implementations, data migrations, integrations, upgrades, and cross-functional initiatives, partnering closely with stakeholders across the business to deliver high-quality outcomes on time and within budget.
Requirements
- 5+ years of management experience, with a strong focus on systems development, business systems implementations, integrations, data migrations, or platform upgrades.
- 5+ years of systems administration or analyst experience; business systems architecture experience highly preferred.
- Excellent leadership, communication, and stakeholder management skills, with the ability to influence, align, and collaborate across diverse teams.
- Strong working knowledge of systems development and project methodologies, including Agile, Hybrid, and Predictive/Waterfall approaches, as well as tools such as Asana, Jira, or similar platforms.
- Proven ability to manage complex cross-functional projects involving platforms such as Salesforce, Zuora, HubSpot, or similar business systems; proven experience delivering results within defined timelines, budgets, and quality expectations.
Nice To Haves
- business systems architecture experience highly preferred
Responsibilities
- Lead complex Business Systems projects from planning through execution, including system implementations, data migrations, integrations, and platform upgrades that improve internal operations and scalability.
- Build and manage clear project plans, timelines, budgets, resource plans, risks, issues, and dependencies so stakeholders have visibility into progress, decisions, and tradeoffs.
- Create structure and accountability across cross-functional project teams, ensuring business, technical, and vendor partners stay aligned on scope, milestones, deliverables, and expected outcomes.
- Maintain complete and organized project documentation, including project artifacts, status reporting, decisions, risks, and implementation records.
- Manage vendor contributions to ensure services, timelines, deliverables, and budgets support successful project completion.
Benefits
- Comprehensive health, dental, and vision coverage options
- Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
- Flexible paid time off, sick time, and 10 company-paid holidays
- 401(k) plan with company match to help you build your future
- Culture Committee driving initiatives that spark connection, fun, and belonging
- A workplace powered by innovation, collaboration, and energy every day
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
