Manager, Business Systems
WatchGuard Technologies•Seattle, WA
•Remote
About The Position
WatchGuard is seeking an experienced Manager of Business Systems to own the sales system architecture and data management of our go-to-market technology stack, primarily Salesforce and Outreach, along with other sales tools as needed. In this role you will design scalable, well-integrated systems, safeguard data quality and governance, and partner closely with Sales, Revenue Operations, Marketing, and IT to enable an efficient, data-driven global sales organization. This hands-on leadership role is central to supporting WatchGuard’s channel-driven, two-tier GTM model and global customer base.
Requirements
- BS in Computer Science or equivalent work experience.
- 5–7 years of experience in business systems, revenue operations, or sales systems administration.
- Hands-on Salesforce administration expertise (Salesforce Administrator certification preferred).
- Strong data modeling skills and proven experience managing data quality across sales systems.
- Experience with Outreach and sales engagement platforms, plus data enrichment tools such as D&B and ZoomInfo.
- Proficiency with Snowflake or a comparable cloud data warehouse, including strong SQL skills.
- Excellent analytical, problem-solving, and communication skills.
Nice To Haves
- Experience supporting a high-growth SaaS or subscription-based company with a channel-led, two-tier distribution, or hybrid GTM model.
- Salesforce Advanced Administrator, Platform App Builder, or related certifications.
- Experience with CPQ, marketing automation, or BI/analytics tools (e.g., Tableau or Power BI) and integration platforms.
Responsibilities
- Own the architecture, configuration, and overall design of the GTM tech stack, primarily Salesforce and Outreach; ensuring scalable, integrated, and reliable systems that support the global sales organization.
- Define and enforce data models, data quality standards, and governance across sales systems, including enrichment sources such as D&B and ZoomInfo.
- Oversee the integration structure between sales tools and the broader data ecosystem, including the Snowflake data warehouse, to ensure clean and consistent data flow.
- Identify gaps and bottlenecks in sales workflows and implement system enhancements and automation to improve efficiency, accuracy, and adoption.
- Partner with Sales, Revenue Operations, Marketing, and IT to translate business requirements into scalable system solutions.
- Assess, recommend, and onboard new tools as needed, maintaining a forward-looking systems roadmap aligned to GTM strategy.
- Mentor and guide business systems analysts and administrators while remaining hands-on, ensuring consistent execution and professional development.
Benefits
- Comprehensive benefits plan including medical, dental, vision, disability, and life insurance
- Healthcare HSA
- HSA with employer contribution
- 10 paid holidays
- 10 days of paid annual leave
- 9 days of paid sick time
- Paid parental leave
- 401(k) with employer match
- Education assistance program
- Dependent Care HSA match
- Adoption assistance
- Fertility care support
- Backup care for family and pets
- A growing network of employee resource groups
- Employee referral program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
