Manager, Business Systems & Transformation

RTX

3d • Remote

About The Position

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense. The following position is to join our RTX Corporate Enterprise Applications Team: We are seeking a highly skilled and motivated individual with a firm understanding of logic to join our customer-focused Enterprise Services Applications team at RTX Corporation. In this role, you will play a key part in identifying, analyzing, and deploying enterprise solutions that drive digital process harmonization, optimization, and operational excellence for our CORE OS customers. Your scope may require data or process mapping, requirements gathering, functional testing and working closely with business representatives from across multiple business units. The ideal candidate will serve as a bridge between technical teams and business stakeholders, ensuring solutions align with enterprise needs and standards.

Requirements

• Bachelors degree in Science, Technology, Engineering, Mathematics (STEM), or Business Information Systems with 8+ years relevant experience, or 5+ years with an advanced degree.
• 5+ years experience as a business systems analyst supporting enterprise solutions.
• Strong knowledge of digital business processes and enterprise applications.
• Experience with requirements elicitation techniques.
• Proficiency in creating process diagrams, use cases, and documentation.
• Familiarity with ERP or cloud-based solutions.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

• Certifications such as CBAP, PMI-PBA, SAFe, Six Sigma, RTX CORE.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and stakeholder management.
• Experience in aerospace or defense industry.
• Experience with Agile tools like JIRA and Confluence.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Collaborate with Product Owners, SMEs, and IT partners in a SAFe Agile environment
• Serve as a liaison between business units and technical teams.
• Conduct requirements elicitation and gap analyses to align business processes with technical solutions.
• Develop detailed functional and technical specifications to guide application development and deployment.
• Create and maintain documentation, including process flows, user stories, and test cases.
• Assist in release planning and execution within the SAFe agile framework.
• Provide Tier 3 support for troubleshooting application issues and lead root-cause analysis.
• Stay current with emerging technologies and industry trends.
• Utilize the RTX CORE OS framework methods and tools.

Benefits

• medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager