Business Transformation - Manager - Montreal

EY•Montreal, QC

About The Position

Our team is looking for exceptional, driven, and passionate individuals with an entrepreneurial mindset, energy, and a desire to succeed. They embrace an outcome-oriented culture, living EY’s core values to consistently deliver value-added outcomes for top clients in the Canadian financial services industry. The Business Transformation Team at EY are strategic thinkers working on the front lines with our clients, colleagues and strategic alliances to transform businesses. Our team is at the heart of transformations, which are most often triggered by constantly evolving consumer needs, economic, technological or regulatory changes. It is typically in these contexts that we operate collaborating closely and acting as a bridge with various teams and expertise within the transformation ecosystem, such as technology, risk, change management, etc. Our engagements span a wide range of areas, including strategic assessments, target operating model design, operations optimisation, helping with system/vendor selections and to implement mid to large-scale transformation opportunities, including AI-enabled solutions. This job posting relates to an existing vacancy within our organization.

Requirements

Bachelor's degree in business, Finance, Economics, engineering or a related field; advanced degree (MBA or Master's degree) or relevant professional certifications (CFA, PMP, etc.)
Minimum 5+ years of experience in the banking or insurance industry, or with a fintech, or as an internal/external consultant working on strategy, business transformation, program management, product, operations and/or technology projects
Structured problem solving, quantitative analysis, and story lining skills
Extensive experience in project and program delivery
Excellent communication and stakeholder management skills
Experience in coaching and mentoring team members
Experience in business development activities such as proposal responses
Proficiency in English and French languages, both written and spoken is required
You should be able to understand and appreciate both sides of a coin, the business aspect and the technology aspect to enable business aspirations
You can lead and supervise project teams in a collaborative environment, providing valuable insights and high-impact solutions to client issues
You have an analytical mindset, a structured problem-solving approach and can work in an agile way keeping pace with rapidly changing world
You have a strong intellectual curiosity and appetite for new technological trends impacting players in the financial services industry, such as generative AI
You enjoy communicating with people from various backgrounds and have always been great at communicating ideas across various channels and mediums (i.e. presenting complex technical/business concepts clearly and confidently)

Nice To Haves

Deep understanding of current market trends in the financial services industry and knowledge of key problems faced by banks or insurers and ideas how some of these can be solved through automation and digitalisations
Experience with working across functions and stakeholders in retail/private banking, commercial/investment banking and/or wealth and asset management

Responsibilities

Lead engagements/key workstreams – Manage the delivery of small and large/complex client engagements including planning (e.g. establish clear goals), execution (e.g. manage progress/risks), stakeholder management (e.g. manage expectations of service), and delivering strategic outcomes within expected timeframes and budget
Team management – Support people development through activities such as mentoring, counseling programs, constructive on-job feedback fostering an innovative and team-oriented work environment
Business & practice development – Assist the partner and the team by contributing to business development initiatives incl. developing proposals and scoping documents, and proactively building relationships with clients and peers at EY