Manager, Business Systems Expert (BSE) for Inventory, Warehouse Management and Logistics

RTX•US-CT-REMOTE, CT

12d•$107,500 - $204,500•Remote

About The Position

RTX Enterprise Services Applications Digital Technology Organization is seeking a Manager, Business Systems Expert (BSE) with expertise in SAP Inventory Management (IM), Logistics, and Warehouse Management (WM). The role supports the Deliver team by implementing, configuring, and optimizing SAP solutions to improve operational efficiency across the enterprise. The BSE collaborates with business users, technical teams, and third-party logistics (3PL) providers to drive innovation and process improvements. The position is designated remote, with employees working primarily offsite from home. Candidates may be asked to attend select interview steps in person at an RTX office. U.S. citizenship is required because only U.S. citizens are authorized to access information under the program or contract. No security clearance is required. The stated salary range is $107,500–$204,500 USD. The offered salary depends on factors including role, responsibilities, experience, location, education, training, and skills. Eligible benefits may include medical, dental, vision, life and disability insurance, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance, educational assistance, parental leave, paid time off, holidays, and incentive compensation. Benefit eligibility depends on business unit and other conditions. The application window is expected to close approximately 40 days after the posting date, subject to change.

Requirements

Typically requires a bachelor's degree and at least 8 years of experience, or an advanced degree and at least 5 years of experience.
8–10 years of SAP ECC experience focused on Inventory Management (IM), Warehouse Management (WM), Shipping (TMS), and Logistics.
Proficiency with JIRA, Confluence, and other agile delivery tools.
At least 5 years of experience in Agile, Scrum, or SAFe delivery environments.
Experience working with 3PL partners.
Experience supporting or integrating conveyor-based warehouse operations.
Hands-on experience with SAP IMG configuration.
Experience with the SAP Fiori UX framework and application suite.
Practical warehouse operations experience, including receiving, inspection, pick/pack/pass, and serial and batch management.
U.S. citizenship is required.

Nice To Haves

Working knowledge of the WaveTrak warehouse control system.
Experience with SAP S/4HANA and its integration with other modules.
Familiarity with Quality Inspection, Handling Units, and Transportation/Shipping processes.
Experience designing and leading IM/WM workshops and engaging stakeholders.
Knowledge of functional testing processes and creating training materials.

Responsibilities

Translate business needs into clear functional and technical SAP requirements.
Collaborate with Product Owners and end-users to prioritize backlogs and drive continuous improvement.
Provide functional guidance across Inventory, Logistics, Warehousing, and Shipping processes.
Partner with 3PL providers to implement warehouse solutions that improve operational performance.
Configure SAP IM/WM modules and customize solutions for enterprise-specific needs.
Support cross-module integrations within SAP ECC and S/4HANA, including dependencies with WM and EWM.
Design and implement new or enhanced ECC functionality to support future S/4HANA transitions.
Analyze workflows, optimize processes, and enhance user experience.
Collaborate with technical teams and subject matter experts to create ROM estimates and solution designs.
Develop functional documentation and training materials.
Conduct functional testing and support quality assurance efforts.
Manage transports in coordination with change and configuration management processes.
Provide ongoing functional support and troubleshoot issues as needed.