Manager Business Project & Support
About The Position
The Manager Business Project & Support is responsible for managing the system development function for the Service Organization to include project and resource planning for both day-to-day support and corporate projects. This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
Requirements
- Requires a BA/BS in Business or Information Technology and minimum of 3 years business system project related assignments, project management of complex cross system efforts, feasibility studies and cost benefit analysis; or any combination of education and experience, which would provide an equivalent background.
Nice To Haves
- Previous management experience highly preferred.
- SQL experience preferred.
- Coordination of Benefits experience preferred.
Responsibilities
- Provides leadership, development, and management for a group of business resources responsible for system projects.
- Responsible for improving the processing of project delivery.
- Functions as relationship manager between the Service Organization and the Information Technology group.
- Assures timely and accurate project deliverables along multiple lines of business.
- Manages and promotes project management efficiency and improvements.
- Develops process management standards.
- Manages the estimation of time and resources for project cost and planning analysis.
- Ensures quality by creating metrics for the measurement of projects and/or processes.
- Embraces and researches external industry and market trends.
- Develops and fosters relationship with customer base through proactive planning and strategy.
- Hires, trains, coaches, counsels and evaluates performance of direct reports.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
