Manager Business Process Solutions

DXC Technology • Nashville, TN

6d • Hybrid

About The Position

DXC Technology is committed to fostering an inclusive environment where everyone can thrive. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We are an Equal Opportunity employer and participate in E-Verify. We provide access to Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster, and state or locality specific applicant posters. We also offer reasonable accommodations for individuals with disabilities. Be aware of recruitment fraud; DXC does not make offers via social media or ask for money or payments from applicants.

Requirements

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
• Proven experience in business process services and project management
• Experience in managing business process improvement projects
• Proficiencies in process analysis and improvement
• A continuous learner who stays abreast with industry knowledge and technology

Nice To Haves

• Advanced degree in a relevant field a plus
• Relevant certifications (e.g., CAPM, Business Analysis Professional) a plus

Responsibilities

• Manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience.
• Collaborate with team members to identify process optimization opportunities.
• Execute process enhancements and track performance metrics.
• Communicate with stakeholders and report on project status.
• Assist in resource allocation and planning.
• Develop and maintain relationships with key stakeholders.
• Act as a problem-solving resource for team members.
• Stay informed about industry trends in customer experience and process optimization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager