Manager Business Process Solutions

DXC Technology • Nashville, TN

1d • Hybrid

About The Position

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

Requirements

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
• Proven experience in business process services and project management
• Experience in managing business process improvement projects
• Proficiencies in process analysis and improvement
• A continuous learner who stays abreast with industry knowledge and technology

Nice To Haves

• Advanced degree in a relevant field a plus
• Relevant certifications (e.g., CAPM, Business Analysis Professional) a plus

Responsibilities

• Manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience.
• Collaborate with team members to identify process optimization opportunities.
• Execute process enhancements and track performance metrics.
• Communicate with stakeholders and report on project status.
• Assist in resource allocation and planning.
• Develop and maintain relationships with key stakeholders.
• Act as a problem-solving resource for team members.
• Stay informed about industry trends in customer experience and process optimization.

Benefits

• Flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager