Manager, Business Management

TDToronto, ON
CA$96,900 - CA$136,800Onsite

About The Position

Business Operations Management (BOM) enables Enterprise Global Technology & Services with financial discipline, operational governance, and clear portfolio and resource management. BOM standardizes and oversees financial recovery, Clarity/JIRA alignment, intake and consulting-engagement approvals, workforce and capacity processes, and colleague communications to ensure consistent, enterprise-wide execution. Supporting Insurance (TDI) Technology, BOM provides the operational backbone that enables integrated business-technology delivery.

Requirements

  • Undergraduate degree
  • Progressive Accounting and Finance experience – 8 years +
  • High level proficiency with Excel, Powerpoint, MS Office and Power BI Tools
  • Experience with financial forecasting and reporting and variance analysis
  • Workday and Clarity experience
  • Ability to operate in a matrixed organizational structure and across businesses
  • Ability to provide strategic vision and leadership

Responsibilities

  • Support the development and execution of financial and operational plans for the TDI Technology portfolio.
  • Manage budgeting, forecasting, and monthly performance updates using Excel, Clarity (project financials), and Workday (headcount/compensation data).
  • Prepare dashboards, financial summaries, and analysis using Power BI and Excel-based models.
  • Maintain portfolio reporting packages and operational trackers on SharePoint, ensuring accuracy and version control.
  • Analyze financial and operational trends, identify variances, and provide recommendations to business partners.
  • Contribute to cross-functional initiatives by providing financial data, analysis, and operational insights.
  • Execute financial governance activities including expense tracking, vendor spend monitoring, and headcount/position reconciliations across Workday, Clarity, and Excel.
  • Ensure compliance with enterprise controls, approval processes, audit requirements, and regulatory standards.
  • Maintain documentation, governance artifacts, and key operational materials within SharePoint for accessibility and transparency.
  • Assist in assessing risks, identifying issues, and preparing materials for escalations or remediation plans.
  • Support governance forums by preparing reporting decks, tracking actions, and ensuring accurate data inputs.
  • Contribute to a collaborative and high-quality work environment focused on accuracy, consistency, and operational excellence.
  • Share process knowledge, tools, templates, and reporting best practices to support alignment across the BOM team.
  • Participate in team discussions, working sessions, and knowledge-transfer activities to ensure consistency of business operations.
  • Identify opportunities to streamline workflows, automate reporting, and enhance productivity using Excel, Power BI, and enterprise systems.
  • Work independently on assigned financial and operational tasks, managing deliverables from end-to-end with strong attention to detail.
  • Apply specialized knowledge of financial tools and business management systems (Clarity, Workday, SharePoint, Excel, Power BI) to support planning and reporting processes.
  • Support complex, cross-functional initiatives by consolidating data, preparing analytics, and ensuring alignment across partners.
  • Provide sound analysis and documentation to support decisions, business cases, and operational planning activities.
  • Operate within short- to medium-term timelines, contributing directly to cyclical reporting, planning processes, and portfolio operations.

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off
  • banking benefits and discounts
  • career development
  • reward and recognition programs
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