Manager, Business Enablement
About The Position
Oregon Lottery is seeking a collaborative leader to join the Operations team as a Manager, Business Enablement. This hybrid position is mostly remote, with occasional on-site travel approximately once per quarter. The role involves developing and executing operational plans, leading cross-functional initiatives to improve efficiency, analyzing business performance data, and identifying process improvements. The Manager will also foster an inclusive team culture, provide supervisory and talent management, and ensure business processes align with gaming regulations and internal policies. The Oregon Lottery is a significant contributor to state revenue for schools, economic development, and various programs.
Requirements
- Bachelor's degree and five (5) years of experience in progressive operations, business analysis, program management, or process optimization. Three (3) years of supervisory or management experience; OR Eight (8) years of experience in progressive operations, business analysis, program management, or process optimization. Three (3) years of supervisory or management experience.
Responsibilities
- Apply Lottery Management Core Values and Expectations in daily activities.
- Ensure conduct embodies the principles of fairness, integrity, security, and honesty.
- Support and integrate the Lottery’s commitment to Responsible Gambling, Diversity, Equity, and Inclusion, and Culture of Safety.
- Foster an environment that supports employee success through transparency, communication, and the application of Leadership Behavior Profile principles.
- Plan, organize, and evaluate the work of the unit while creating and sustaining an engaging and inclusive team culture.
- Perform supervisory and talent management responsibilities, including aligning individual performance expectations with organizational goals and collaboratively developing performance goals with direct reports.
- Provide constructive and timely feedback, offer guidance, coaching, and support.
- Ensure professional development plans are in place and manage ongoing performance.
- Support employees in addressing and resolving conflicts directly, providing guidance as needed.
- Lead and manage the Business Enablement team to drive high performance and effective cross-functional collaboration.
- Lead cross-functional initiatives that streamline lottery operations and improve business processes.
- Develop, implement, and enhance tools, workflows, and systems to increase organizational efficiency.
- Identify operational gaps and recommend process improvements to strengthen performance.
- Analyze business performance data, track KPIs, and prepare reports to support strategic planning, budgeting, and forecasting.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
