Manager, Business Development

Kapitus•New York, NY

15d•$100,000•Remote

About The Position

The Manager I, Business Development – Direct Sales role is the entry-level leadership position within the Business Development – Direct Sales management track. This is the starting point for all new Managers, Business Development – Direct Sales, whether they are external hires or internal promotions. Individuals in this role are eligible for promotion to Manager II, Business Development – Direct Sales after two years of strong performance. To be eligible for this promotion, the Manager I must obtain a minimum of 80% of their assigned quota over the two-year period. The Manager, Business Development – Direct Sales is a key leadership role within the Direct Sales Organization. They lead and manage a cross-functional team comprised of offshore SDR1s (Sales Development Representatives) and stateside Account Managers, along with offshore Team Leads and stateside Assistant Manager(s) who report directly into this role. The Manager oversees all monthly conversion metrics, with a primary focus on conversions on Submissions and Approvals, in addition to Volume (On B/S & Third Party), Gross Commission, Approval %, and Closing %. The Manager I works directly with the SVP of Direct Sales and the SVP of Marketing. Their team is solely responsible for hitting all marketing targets set forth by the Marketing and Finance departments on a monthly basis. The Manager is responsible for managing the lead and account pipelines for outbound call and marketing campaigns, driving conversions on Submissions and Approvals, originating and funding new business, and providing weekly and monthly updates to the SVP of Direct Sales and the SVP of Marketing.

Requirements

2+ years of B2B sales experience, ideally in Payment Processing, Financial Services, and/or Consultative Sales with a history of success
2+ years of management experience, ideally in B2B sales
Excellent verbal, written, and interpersonal communication skills
Excellent analytical, presentation, and phone skills
Proven success in meeting and exceeding sales goals
Communicate decisions effectively in both verbal and written communication
Team player with a strong sense of accountability
Experience achieving metric and quality performance
Self-starter with ability to multi-task in a fast-paced environment
Excellent negotiation and business development skills
Extensive industry knowledge on pricing, equipment, and/or gateways
Efficient planning, organization and time management skills
Goal oriented leader with a proactive approach in developing relationships with merchants and ISO partners
Proficient in Microsoft Excel, Word, PowerPoint and Outlook and CRM
Smart, hard-working individual who wants to be an integral part of a growing channel
Effective at written and verbal communication
Experience with administrative tasks

Nice To Haves

Bachelor’s degree and/or comparable experience preferred
Experience with contract/partnership negotiations is a plus

Responsibilities

Direct offshore SDR1s and stateside Account Managers, assigning and reviewing approvals, managing their lead and account pipelines, and ensuring all deals are closed in a compliant and efficient manner
Oversee offshore Team Leads and stateside Assistant Manager(s) who report directly into this role, providing direction, coaching, and holding them accountable for team results
Manage the lead and account pipelines for outbound call and marketing campaigns, ensuring consistent coverage, prioritization, and follow-up
Manage and drive conversions on Submissions and Approvals as key performance metrics for the team
Attend weekly calls with the Marketing team, Product team, and Sales Ops team
Track and manage a sales pipeline of all Aged and Reworked Accounts & Marketing opportunities that Direct Sales currently owns
Have a full understanding of the Direct Sales Marketplace and our full product suite
Ability to convert new business at set percentage aligned with Direct Sales expectations
Work closely with offshore SDR1s, stateside Account Managers, and the Marketing Team to provide them product knowledge, marketing and sales support resources, and partnership updates they need to be aware of
Act as a liaison between the Sales and Product team to enable any technological advancements that would best suit the team
Strategize and implement new methods to grow accounts and resolve reoccurring issues
Inspire and create a motivating environment through coaching, mentoring, and enablement
Provide opportunities to participate in both formal and informal developmental activities
Work with senior leaders and department head, set expectations for all team members and hold employees accountable for results
Lead hiring, performance management, compensation, and evaluation of team members
Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs
Other tasks and duties, as required by management

Benefits

Competitive Base Salary of $100,000
Incentive Commission Compensation Plan – earned monthly
Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts. Financial services such as LegalShield. Relaxation and stress management tools.
Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy.
Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
Paid Time Off and Sick Time.
Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary.