Manager, Business Development

Iterable•Denver, CO

11d•Onsite

About The Position

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies , and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work . With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Manager, Enterprise Business Development Location: Denver, CO Department: Sales → Business Development

Requirements

2+ years of experience leading and developing high-performing SDR/BDR teams within a SaaS environment
A strong understanding of modern outbound prospecting motions across Enterprise sales cycles and complex buying committees
Proven ability to coach reps across cold calling, strategic prospecting, messaging, objection handling and pipeline creation
A data-driven mindset with a consistent track record of operational excellence, KPI management and driving measurable pipeline outcomes
Strong business acumen and the ability to translate complex concepts into clear, actionable guidance for direct reports and cross-functional stakeholders
Experience partnering cross-functionally with Sales, Marketing, RevOps and Enablement teams to drive aligned GTM execution
Excellent communication, coaching and organizational skills with the ability to influence across all levels of the business
A growth mindset with a passion for developing talent, building culture and continuously improving team performance

Responsibilities

Lead and develop a team of Enterprise BDRs responsible for generating qualified pipeline and strategic opportunities for the business
Drive a high-performance outbound culture centered around precision prospecting, business acumen, multi-threading and quality pipeline creation
Coach and mentor BDRs through regular 1:1s, call reviews, account strategy sessions and ongoing skills development
Partner closely with Sales, Marketing, RevOps and Enablement to align outbound strategy, messaging, campaigns and territory execution
Use data and performance insights to identify trends, diagnose pipeline generation challenges and proactively drive improvements across productivity and conversion metrics
Monitor and manage core KPIs including activity effectiveness, meeting quality, pipeline generation, conversion rates and quota attainment
Develop and reinforce modern outbound best practices across cold calling, email strategy, LinkedIn engagement, account research and AI-assisted prospecting workflows
Act as an escalation point for the team, helping remove blockers and maintain strong operational execution and rep accountability
Identify opportunities to improve systems, workflows, tooling and prospecting efficiency at scale
Deliver regular business insights and forecast updates, with the ability to connect leading activity indicators to pipeline and revenue outcomes
Recruit, interview, hire and onboard top BDR talent while helping build a strong internal leadership bench as the organization scales
Foster a culture of ownership, continuous improvement, collaboration and accountability across the team