Manager, Business Analysis

CVS Health
Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is a remote position in the US with some travel required.

Requirements

  • 3 or more years of experience as a Business Analyst, Data Analyst, or Data-focused Product Owner, with significant exposure to data governance and quality initiatives
  • Healthcare domain knowledge, including hands-on experience with core concepts and data (e.g., Claims data formats, Risk Adjustment methodologies, and Member Eligibility/Enrollment)
  • Expert ability to elicit, document, and manage client requests, ensuring traceability from initial client ask through development and final validation
  • Demonstrated ability to build and sustain strong internal and client relationships, serving as a trusted data advisor
  • Demonstrated ability to solve complex technical problems through tracing data from generation and ingestion to systems and reporting
  • Demonstrated ability to learn systems and data structures quickly in order to facilitate technical troubleshooting and resolution
  • Demonstrated ability to manage complex stakeholder relationships and interpret technical details for a non-technical audience.
  • Expert-level skills with Microsoft Excel
  • Experience with file transfer and structure and tools (e.g. MoveIt)
  • Experience with cloud data platforms (e.g., Snowflake)
  • Experience with data analytics programs (e.g. Alteryx, Tableau, PowerBI)
  • Deep proficiency in Agile methodology and tools (JIRA)

Nice To Haves

  • Understanding of Signify’s data framework preferred

Responsibilities

  • Ensures the successful implementation of business analysis solutions, including leading and managing technology projects, and planning, coordinating, and executing the successful implementation of technology solutions.
  • Assesses the feasibility and potential impact of adopting new business analysis advances and makes recommendations for their implementation.
  • Assists with evaluating new technologies, tools, and systems that can enhance business processes and operations.
  • Conducts reviews, tests, and evaluations to ensure that technology solutions meet the defined quality standards.
  • Directs individuals in the development and implementation of technology strategies and roadmaps aligned with business analysis objectives.
  • Collaborates with stakeholders and technology teams to foster strong relationships, ensuring that their needs and expectations are effectively addressed.
  • Liaises with cross-functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions.
  • Determines whether vendor deliverables align with business requirements and adhere to quality standards.
  • Establishes a culture of continuous improvement by identifying opportunities for enhancing efficiency, streamlining processes, and implementing industry best practices.

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
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