Manager, Business Technical Analysis

McDonald's Corporation • Chicago, IL

1d

About The Position

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.   

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  
Department OverviewThe role Manager, Technical Business Analysis bridges the gap between business stakeholders and technical teams by analyzing data requirements, designing solutions, and ensuring data-driven decision-making. This role involves gathering business needs, translating them into technical specifications, and working with data engineers, analysts, and architects to implement effective data solutionsDuties

Requirements

• Bachelor’s degree in computer science, Information Technology, or related field
• 5 years of experience in business analysis or related technical field
• Strong SQL skills and experience with databases, knowledge of ETL tools and data warehousing concepts
• Proficiency in technical documentation and specification writing
• Strong analytical and problem-solving skills
• Experience with software development lifecycle and methodologies
• Excellence communication skills between technical and non-technical teams
• Analytical mindset with problem-solving abilities

Nice To Haves

• Exposure to programming (Python, etc.) for data analysis is a plus

Responsibilities

• Requirement Translation: Lead the translation of complex business requirements into technical specifications for data models, ETL process, and reporting tools.
• Documentation Management: Oversee the maintenance and updating of technical documentation
• Technical Liaison: Act as a liaison between business units and technical teams, ensure alignment between business logic and technical implementation
• Project Leadership: Lead technical projects and ensure timely delivery
• Advanced Stakeholder Engagement: Engage with senior stakeholders to refine requirements
• Work closely with data engineers, architects, and developers to design and optimize data pipelines
• Ensure data accessibility and usability for business users.

Benefits

• This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO).
• This position is eligible for a bonus, calculated based on individual and company performance.
• This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees