Manager, Building & Office Services

Richemont•Shelton, CT

7d•Onsite

About The Position

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. Building and Office Services Manager Office Services | Shelton, CT Reports to: Director of Workplace Services Role Overview The Building and Office Services Manager is the primary point of contact for all facilities needs in Richemont’s Shelton location. This role oversees and manages the day-to-day operation of the site, ensuring operational efficiency, elevated workplace experience and hospitality support to employees and visitors, including the management of internal and external onsite events.

Requirements

Bachelor’s degree or equivalent work experience required, including exposure to Building and Office Services or Facilities management.
5+ years of professional experience in Building and Office Services or Facilities management, preferably in a luxury environment.
Excellent verbal and written communication skills.
Ability to provide exceptional customer service and professionalism to all internal and external customers.
Proficiency in all MS Office applications as well as SAP.
Exceptional organizational skills and attention to detail.

Nice To Haves

AED/First Aid certification preferred.
Hospitality services / event planning experience a plus

Responsibilities

Manage and maintain the physical office space, including coordinating repairs and maintenance, and ensuring a safe and comfortable working environment.
Oversee the management and ordering of office supplies, breakroom inventory, office furniture, and equipment, ensuring appropriate inventory is maintained.
Establish and maintain relationships with vendors and service providers, such as janitorial services and maintenance, to ensure workplace quality and service value is maintained.
Manage Iron Mountain archives for Richemont N.A. Inc., coordinating pickups, retrievals, costs and supplies for all Richemont work locations.
Work closely with Iron Mountain Account Representative to create new Department ID’s and coordinate destruction of archives, as required.
Work closely with the Health and Safety team to ensure a safe working environment by coordinating regular fire drills, ensuring proper posting of required signage, availability of AED units and first aid kits, etc.
Maintain knowledge of shipping services, processes, and equipment to support incoming and outgoing shipping needs.
Partner with Richemont Security to create badges and building access for all Shelton employees.
Partner with all U.S. Richemont Regional Functions and Corporate Maison teams to understand BOS needs and ensure business objectives are supported.
Manage the Shelton Building and Office Services OPEX budget; monitor all expenses and identify cost saving opportunities.
Oversee and manage office space planning for the Shelton location, ensuring appropriate allocation of space, coordinating office moves and maintaining floorplans via OfficeSpace.
Lead and oversee the daily activities of the Office Services Coordinator, providing guidance, training, and support, as needed.
Lead the planning and execution of hospitality services related to onsite events i.e. coordinating catering and vendors, overseeing setup and breakdown, managing the event team, and troubleshooting to ensure a positive experience for all guests.
Organize and manage all Volunteer Days offsite opportunities for Shelton employees, in collaboration with the Sustainability team and other key stakeholders.
Partner with RIC – CRS leadership to support and promote sustainable workplace practices and drive the adoption of sustainable office materials and resources, in alignment with company’s sustainability objectives.
Collaborate with Internal Communications to develop and execute workplace communications in order to drive awareness and compliance with office service initiatives, policies and best practices.