SERIES 24, Manager, Brokerage Operations
About The Position
The Brokerage Operations Manager leads a team of 7–10 people in processing and/or case management and acts as a “quarterback” to three team leads overseeing processing, case management, and risk. The manager determines work volumes, plans the day, and manages team resources. The role also reviews team practices, with a focus on 2027 goals for automation and data accuracy, including creating user guides and ensuring case quality for advisors. The manager may assist with escalations as needed. This is a permanent, hybrid position based in Fort Worth, Texas. The listed annual pay range is $86,000–$88,000. Compensation within that range depends on factors including qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity.
Requirements
- Series 24 license.
- Series 7 license.
- Series 63 license.
- Brokerage and brokerage operations experience.
- Experience with case processing and case management.
- Outlook and Excel skills.
- Ability to work in a fast-paced environment with a sense of urgency.
Nice To Haves
- Salesforce experience.
- Experience with Copilot or AI.
Responsibilities
- Lead a team of 7–10 people within processing and/or case management.
- Coordinate with three team leads overseeing processing, case management, and risk.
- Determine work volumes and plan the day.
- Manage team resources.
- Review team practices in support of goals for automation and data accuracy.
- Create user guides.
- Ensure case quality for advisors.
- Assist with escalations as needed.
Benefits
- 15% ESOP.
- 5–7% bonus.
- Option to contribute to a 401(k) account.
- 16 days of paid time off.
- 10 holidays.
- 2 floating PTO days every year.
- Health, vision, and dental coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
