Manager, Billing

Rxo Corporate Solutions • Marietta, GA

5d

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Manager, Billing is responsible for resolving complex billing discrepancies, ensuring accurate payment posting, and maintaining revenue reconciliation and collection processes. This role plays a critical part in supporting the organization’s financial health, customer satisfaction, and overall operational efficiency. Key responsibilities include overseeing post-billing activities to ensure invoices are accurately processed, received, and paid in a timely manner; monitoring aging reports; ensuring compliance with customer billing guidelines and contractual requirements; and collaborating with internal departments and customers to maintain efficient revenue cycle processes and optimize cash flow. Support the Senior Manager with evaluations, approvals, and financial analyses that inform pricing and transportation management decisions; monitor reporting to ensure compliance with established financial guidelines. Oversee daily workflow to ensure efficient, timely, accurate invoice auditing and processing, including resolution of exception invoices and management of overcharge/undercharge claims. Partner with internal stakeholders and external carriers to identify, address, and resolve carrier payment, billing discrepancies, and related issues. Lead all management-level responsibilities for direct reports, including hiring, performance reviews, coaching, counseling, employee development, and corrective actions; develop reporting and initiatives to strengthen bench depth and increase team flexibility. Collaborate with Operations and IT to design, test, and implement new systems and system enhancements that support freight payment and audit processes.

Requirements

• 5 years of experience in billing, collections, audit, accounts receivable, accounts payable or transportation/logistics
• The ability to develop customer and cross-departmental relationships to achieve objectives
• Embrace people development and cross training to effectively manage turnover and PTO
• Promote a positive culture and team environment
• Comfort with ambiguous challenges that require a new solution and establishment of a process outside of current norms

Nice To Haves

• Transportation Invoicing and Freight Payment Department Leadership Experience
• Audit background (i.e. Public Accounting or other related experience)
• EDI Implementation and Process Experience
• Technology familiarity, such as experience with SQL, RPA and advanced Excel skills

Responsibilities

• Overseeing post-billing activities to ensure invoices are accurately processed, received, and paid in a timely manner
• Monitoring aging reports
• Ensuring compliance with customer billing guidelines and contractual requirements
• Collaborating with internal departments and customers to maintain efficient revenue cycle processes and optimize cash flow
• Supporting the Senior Manager with evaluations, approvals, and financial analyses that inform pricing and transportation management decisions
• Monitoring reporting to ensure compliance with established financial guidelines
• Overseeing daily workflow to ensure efficient, timely, accurate invoice auditing and processing, including resolution of exception invoices and management of overcharge/undercharge claims
• Partnering with internal stakeholders and external carriers to identify, address, and resolve carrier payment, billing discrepancies, and related issues
• Leading all management-level responsibilities for direct reports, including hiring, performance reviews, coaching, counseling, employee development, and corrective actions
• Developing reporting and initiatives to strengthen bench depth and increase team flexibility
• Collaborating with Operations and IT to design, test, and implement new systems and system enhancements that support freight payment and audit processes

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed