Manager BI and Analytics

Quietflex mfg•WALLER, TX

About The Position

The Manager, Business Intelligence & Analytics, will play a key role in managing Leadership Engagement, Salesforce Program KPI’s and Sales Process KPI’s and Analytics. The Manager ensures consistent, scalable reporting across the organization while leading analytics resources and delivering actionable insights aligned to enterprise objectives.

Requirements

Strong understanding of business intelligence, analytics, and KPI development
Ability to translate complex data into clear, actionable insights for business leaders
Strong communication and stakeholder management skills, including executive-level engagement
Experience with CRM platforms (e.g., Salesforce) and related analytics/reporting tools
Knowledge of data integration, visualization tools (Tableau, ThoughtSpot or similar), and reporting frameworks
Strong problem-solving and analytical thinking capabilities
Ability to manage multiple priorities in a fast-paced, cross-functional environment
5–8+ years of experience in business intelligence, analytics, sales operations, or a related field
Experience defining and managing KPIs, dashboards, and performance reporting for business or leadership teams
Proven experience supporting executive leadership engagement with data-driven insights and reporting
Experience working with Salesforce or similar CRM platforms, including reporting and performance analytics
Experience integrating and analyzing data across multiple systems (e.g., CRM, financial, operational)
Experience leading or mentoring analytics or reporting resources, with accountability for output quality and delivery
Bachelor's degree in business, psychology, IT, or a related field.

Nice To Haves

Master’s degree preferred.
Certification in change management is highly desirable (e.g., Prosci certification).

Responsibilities

Define, develop, and manage Salesforce Program KPIs and Sales Process KPIs aligned to business objectives
Partner with leadership to translate strategic priorities into measurable performance indicators
Design and deliver dashboards, scorecards, and executive reporting for leadership engagement
Establish and maintain standardized KPI definitions, reporting frameworks, and data governance practices
Integrate data across systems (e.g., Salesforce, financial, operational) to deliver a unified view of performance
Analyze trends, identify performance gaps, and provide actionable insights to improve business outcomes
Support leadership reviews, operating rhythms, and executive updates with accurate and timely analytics
Collaborate cross-functionally with business, technology, and transformation teams to ensure alignment
Drive adoption of analytics tools, dashboards, and reporting processes across the organization
Lead continuous improvement of analytics capabilities, reporting accuracy, and insight quality