Manager BI and Analytics

Daikin • Waller, TX

4d

About The Position

The Manager, Business Intelligence & Analytics, will play a key role in managing Leadership Engagement, Salesforce Program KPI’s and Sales Process KPI’s and Analytics. The Manager ensures consistent, scalable reporting across the organization while leading analytics resources and delivering actionable insights aligned to enterprise objectives.

Requirements

• Strong understanding of business intelligence, analytics, and KPI development
• Ability to translate complex data into clear, actionable insights for business leaders
• Strong communication and stakeholder management skills, including executive-level engagement
• Experience with CRM platforms (e.g., Salesforce) and related analytics/reporting tools
• Knowledge of data integration, visualization tools (Tableau, ThoughtSpot or similar), and reporting frameworks
• Strong problem-solving and analytical thinking capabilities
• Ability to manage multiple priorities in a fast-paced, cross-functional environment
• 5–8+ years of experience in business intelligence, analytics, sales operations, or a related field
• Experience defining and managing KPIs, dashboards, and performance reporting for business or leadership teams
• Proven experience supporting executive leadership engagement with data-driven insights and reporting
• Experience working with Salesforce or similar CRM platforms, including reporting and performance analytics
• Experience integrating and analyzing data across multiple systems (e.g., CRM, financial, operational)
• Experience leading or mentoring analytics or reporting resources, with accountability for output quality and delivery
• Bachelor's degree in business, psychology, IT, or a related field.
• Qualified applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Nice To Haves

• Master’s degree preferred.
• Certification in change management is highly desirable (e.g., Prosci certification).

Responsibilities

• Define, develop, and manage Salesforce Program KPIs and Sales Process KPIs aligned to business objectives
• Partner with leadership to translate strategic priorities into measurable performance indicators
• Design and deliver dashboards, scorecards, and executive reporting for leadership engagement
• Establish and maintain standardized KPI definitions, reporting frameworks, and data governance practices
• Integrate data across systems (e.g., Salesforce, financial, operational) to deliver a unified view of performance
• Analyze trends, identify performance gaps, and provide actionable insights to improve business outcomes
• Support leadership reviews, operating rhythms, and executive updates with accurate and timely analytics
• Collaborate cross-functionally with business, technology, and transformation teams to ensure alignment
• Drive adoption of analytics tools, dashboards, and reporting processes across the organization
• Lead continuous improvement of analytics capabilities, reporting accuracy, and insight quality

Benefits

• equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager