Manager Behavioral Health - Intensive Outpatient Program

Texas Children's Medical Center•Houston, TX

8h•Onsite

About The Position

We’re looking for a Manager of Behavioral Health for the IOP, someone who’s ready to grow with our company. In this position you’ll manage and lead daily clinic and personnel activities of Behavioral Health clinical areas. You’ll participate and coordinate in the delivery of high quality, family centered, and developmentally appropriate patient care at the clinic level. care at the clinic level. Think you’ve got what it takes?

Requirements

Required bachelor's degree Business category, healthcare administration, behavioral health category, nursing, or applicable program
Required Licenses/Certifications: RN - Lic-Registered Nurses by the Texas Board of Nursing or Nursing Licensure Compact OR LCSW - Lic Clinical Social Worker by the Texas State Board of Social Work Examiners OR LPC - Licensed Prof Counselor by the Texas State Board of Examiners of Professional Counselors OR LMSW - Licensed Master Social Worker by the Texas State Board of Social Worker Examiners
Required 3 years' experience with serving patients’ behavioral health needs
Knowledge of IOP required

Nice To Haves

preferred master's degree in a behavioral health field, nursing or in active pursuit of such advanced degree
preferred 2 years of behavioral health experience
Experience managing people preferred
A master's degree may substitute for two (2) years of experience.
License specific to Behavioral Health such as PMHNP-BC, PMHCNS, PMHS, PMH-BC may substitute for one (1) year of experience.

Responsibilities

Coordination of operations: Demonstrates effective communication skills with the health care team and works to eliminate communication barriers
Serves as a liaison between providers, families, clinical staff, and ancillary departments to promote high patient, provider, and team member satisfaction
Monitors current and projected patient volumes and clinical processes via data collection and observation
Effectively and succinctly compiles, analyzes, and presents data to diagnose process improvement opportunities and goals to the team and department
Uses data to make decisions for staffing effectiveness
Monitors productivity and assures that staffing resources are aligned with patient care needs
Ensures continuity in the standard of care by participating in hospital-wide committees as appropriate
Staff scheduling/productivity: Monitors staffing requirements and productivity levels by establishing staffing guidelines based on patient needs and budgetary guidelines with review at least annually
Participates in decision-making processes for hiring new employees
Staff development: Coaches and develops team members using an interdisciplinary approach by providing structured feedback through yearly development plans and formal follow-up at least twice a year
Assists in the development of professional and clinical staff along the novice to expert continuum
Assures staff competencies specific to specialty based on initial orientation, ongoing training modules, and regular competency assessments
Budget development and monitoring: Demonstrates accountability for cost-effective management of resources including equipment and supplies while ensuring the department achieves patient care goals
Performance improvement: Ensures delivery of quality, cost-effective patient care within a family-centered care environment by participating in or leading one performance improvement activity annually that improves clinical outcomes, patient flow, customer satisfaction, or employee satisfaction
Supports the implementation of unit and department goals and communicates the organizational strategic plan to staff
Ensures that all accrediting agencies’ requirements specific to the department are fulfilled and understands the linkage between departmental requirements and those of the integrated delivery system