Manager, BEC Programs

Benetech • Palo Alto, CA

11d • $75,000 - $85,000 • Remote

About The Position

Manager, BEC Programs, serves as a primary contact with educators, students, adults, and partner organizations K-12 to Post Secondary, to increase utilization of Benetech's products and services. This role manages strategic outreach initiatives including the Bookshare Educator Cohort, builds capacity within the user ecosystem, and develops professional services that complement our products to grow opportunities for Benetech. This position requires both strategic vision and operational excellence, balancing long-term market development with immediate revenue targets (when appropriate) while maintaining our nonprofit mission and values.

Requirements

• Bachelor's degree in Education or a related field
• At least five years of program management, outreach, training, or education experience
• Experience facilitating small groups, trainings, or seminars
• Prior teaching experience and/or experience working in a K-12 school district
• Strong professional interpersonal skills and demonstrated success in managing professional relationships with partners or customers
• Excellent verbal and written communication skills
• Strong problem-solving skills and ability to meet deadlines while handling and prioritizing simultaneous requests
• Demonstrated competence with office software tools such as Microsoft Office, Salesforce, Slack, or Trello
• Ability to learn in a fast-paced environment
• Passion for expanding equitable access to accessible educational materials

Nice To Haves

• Master's degree in education, social work, communication, or a related field
• Knowledge of the assistive technology field with emphasis on tools and technology used to provide access to alternative versions of printed material
• Experience working with students or educators in the Special Education field
• Knowledge of accessibility standards

Responsibilities

• Manage the operation of the Bookshare Educator Cohort (BEC) to increase engagement with Benetech tools
• Manage outreach and technical assistance activities with States, districts, and partner organizations serving educators, parents, and students to build capacity and increase utilization of Benetech tools and services
• Develop and manage regional and national outreach initiatives, aligning activities with company goals and strategic priorities
• Manage other grants and projects to support organizational objectives
• Maintain and strengthen relationships with States, districts, and other key partners
• Foster collaborative relationships with key Benetech departments and personnel to ensure seamless partner experiences
• Monitor Bookshare usage in target districts on a monthly and quarterly basis to determine program effectiveness
• Serve as a liaison with Customer Support, Collection Development, and Product and Engineering teams to communicate and coordinate feedback from district educators and students
• Work collaboratively with Benetech teams to create content for website, email, and other campaigns

What This Job Offers

• Job Type: Full-time
• Career Level: Manager