Manager, Attendee Experience and Hospitality, Lion Holdings

Valuetainment•Fort Lauderdale, FL

12d

About The Position

We are looking for a Manager, Attendee Experience and Hospitality to design and deliver world-class experiences across our event portfolio: from intimate, high-profile gatherings to large-scale conferences with 10,000+ attendees. You will own the entire attendee journey, shaping how our clients feel at every touchpoint: before, during, and after each event. This is a high-impact, high-visibility role at the center of our ecosystem, collaborating across media, events, consulting, and technology.

Requirements

5+ years of experience designing and executing high-end experiences (luxury hospitality, large-scale events, experiential marketing)
Demonstrated experience supporting events ranging from intimate VIP gatherings to large conferences (5,000+ attendees)
Strengths in creative vision (experience design) and execution (logistics, details, operations)
Portfolio of work demonstrating high-end, curated experiences
Experience with BEOs, rooming lists, seating charts, and hospitality logistics
Strong Excel skills (tracking, planning, attendee management)
Experience with project management tools (e.g., Monday.com or similar)
Ability to build presentations, mood boards, and experience concepts
Obsesses over guest experience and details
Strong design taste and aesthetic judgment
Anticipates needs before they arise
Operates with urgency, ownership, and high standards
Comfortable operating in fast-paced, high-pressure environments

Nice To Haves

Candidates with experience in: Luxury hospitality (hotels, high-end experiences, VIP services)
Large-scale conferences or premium experiential events
Designing, not just coordinating, client experiences

Responsibilities

Designing the end-to-end attendee journey, ensuring every interaction reflects a premium intentional experience
Develop and implement VIP and tiered hospitality strategies
Create memorable “wow moments” that elevate our brand and differentiate our events
Own all front-of-house experiences including: VIP dinners, networking receptions, hospitality lounges, Meet-and-greet experiences and curated interactions
Design and manage attendee gifting programs (VIP, speakers, attendees)
Oversee concierge-level communications before and during events
Lead food & beverage strategy, including BEO development and execution
Partner with venues and culinary teams to deliver elevated dining experiences
Design physical environments (layout, flow, ambiance, décor, seating)
Manage hospitality for VIPs, speakers, and high-profile guests
Oversee hotel rooming lists, accommodations, and backstage/green room environments
Ensure seamless, white-glove experiences for top-tier attendees
Collaborate with Operations, Production, Sponsorship, Marketing, and Sales
Align the experience strategy with overall business and brand objectives