Manager / Associate Director / Director of Scaling Operational Excellence

Zeta Charter Schools•New York, NY
•$75,000 - $150,000•Hybrid

About The Position

Zeta is seeking a Manager, Associate Director, or Director of Scaling Operational Excellence to join their team. This role is crucial for achieving Zeta's vision of providing world-class education while fostering a love for learning. The position involves building, optimizing, and scaling operational systems to support school-based operations teams. The ideal candidate will have a creative, problem-solving mindset, a disciplined focus on scalable processes, and a passion for education. Experience in top-tier consulting firms is highly desired. The title and compensation will be determined based on the candidate's experience, skills, and competencies. Zeta operates multiple schools and plans to expand, making this role vital for growth.

Requirements

  • Bachelor’s Degree
  • At least 2-10+ years of experience with a proven record of building, optimizing, and scaling operational systems
  • Creative, problem-solving mindset
  • Disciplined focus on scalable processes
  • Passion for education
  • Work authorization is required (candidate must have permanent authorization to work in the U.S.)

Nice To Haves

  • Experience in top-tier consulting firms is highly desired

Responsibilities

  • Build scalable systems that support our school-based operations teams: Develop and optimize internal systems that support school-based operations teams managing a variety of responsibilities, including facilities management, family engagement, safety systems, data, and student wellness
  • Improve existing processes: Investigate, learn, and observe existing systems at school-sites; drive process improvements and codify best practices that work effectively at scale
  • Monitor implementation and coach to outcomes: Partner closely with internal teams to implement systems and processes with fidelity
  • Wear multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Benefits

  • Comprehensive and affordable medical, dental, and vision plans
  • Flexible spending accounts for eligible medical purchases and commuter expenses
  • 403(b) retirement plan; Zeta offers matching contributions toward your savings
  • Top-of-market competitive compensation
  • Monthly stipend for wellness and lifestyle expenses
  • 4 live therapy sessions per month through Talkspace
  • Free Headspace subscription
  • MacBook Air
  • Specified monthly reimbursement for use of a mobile phone
  • Fully stocked teacher workrooms with favorite snacks and Nespresso machine
  • Zeta swag, team outings, and NYC’s finest sweet treats
  • Books for professional development
  • Clear pathway to professional growth
  • Consistent feedback and support from managers and teammates
  • Community Circle practice to build and strengthen our sense of team
  • Interactive Mindfulness and DEIJ programming
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