Director of Scaling Operational Excellence

Zeta Charter Schools•New York City, NY

46d•Hybrid

About The Position

Zeta is seeking a Manager, Associate Director, or Director of Scaling Operational Excellence with a Bachelor’s Degree and 2-10+ years of experience. The ideal candidate will have a proven record of building, optimizing, and scaling operational systems, a creative, problem-solving mindset, a disciplined focus on scalable processes, and a passion for education. Experience in top-tier consulting firms is highly desired. The title and compensation will be determined based on the candidate's experience, skills, and competencies. Zeta operates multiple elementary and middle schools and plans to open 1-2 new schools each year, aiming to provide excellent, equitable education.

Requirements

Bachelor’s Degree
At least 2-10+ years of experience with a proven record of building, optimizing, and scaling operational systems.
Creative, problem-solving mindset
Disciplined focus on scalable processes
Passion for education
Work authorization is required (candidate must have permanent authorization to work in the U.S.).

Nice To Haves

Experience in top-tier consulting firms is highly desired.

Responsibilities

Build scalable systems that support our school-based operations teams: Develop and optimize internal systems that support school-based operations teams managing a variety of responsibilities, including facilities management, family engagement, safety systems, data, and student wellness.
Improve existing processes: Investigate, learn, and observe existing systems at school-sites; drive process improvements and codify best practices that work effectively at scale.
Monitor implementation and coach to outcomes: Partner closely with internal teams to implement systems and processes with fidelity.
Wear multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed.

Benefits

Comprehensive and affordable medical, dental, and vision plans
Flexible spending accounts for eligible medical purchases and commuter expenses
403(b) retirement plan; Zeta offers matching contributions toward your savings
Top-of-market competitive compensation
Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it’s up to you!)
4 live therapy sessions per month through Talkspace
Free Headspace subscription
MacBook Air
Specified monthly reimbursement for use of a mobile phone
Fully stocked teacher workrooms with favorite snacks and Nespresso machine
Zeta swag, team outings, and NYC’s finest sweet treats
Books for professional development
Clear pathway to professional growth
Consistent feedback and support from managers and teammates
Community Circle practice to build and strengthen our sense of team
Interactive Mindfulness and DEIJ programming