Manager Assistant- AXIS

Action Property Management • San Jose, CA

13d • Onsite

About The Position

Action Property Management, a leader in community management, is seeking a Manager Assistant to join their team at the luxury association, AXIS, located in San Jose. The Manager Assistant supports the Manager in overseeing the day-to-day operations of the association and serves as a key liaison for community information and resident services. This role also assists in supervising onsite staff and ensures efficient administrative support across departments.

Requirements

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• High school diploma or GED required.
• Minimum of 2 years of office experience.
• Excellent organizational, communication, and multitasking skills.
• Strong judgement, professionalism and customer service focus.
• Demonstrates confidentiality and diplomacy when handling challenging situations.
• Must be flexible and willing to work occasional overtime when needed.
• Strong writing skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.

Nice To Haves

• HOA or residential property management, hotel, or related industry experience preferred.

Responsibilities

• Provide administrative support including correspondence, scheduling and meeting preparation.
• Draft and distribute agendas, notices, email blasts, reports and meeting minutes.
• Maintain vendor records, insurance documents, contacts, calendars and websites.
• Assist the assigned Manager with Action List items and updates.
• Maintain and process all Association invoices and coordinate with accounting for proper billing.
• Order and maintain supplies.
• Assist the assigned Manager with Action List items, updates and other duties as assigned by management.
• Act as the liaison under the direction of the Manager, to the Architectural Review Committee and other committees as may be established by the Board of Directors.
• Interact with homeowners, communicate status and prepare letters throughout the process and monitor progress of construction.
• Coordinate inspections by the Chief Engineer and sound testing with inspector and homeowners as required.
• Respond to and address resident concerns and complaints.
• Supervise the issue of access devices, fobs, and transponders.
• Assist new owners with completion of registration forms and review of documents.
• Assist Management with training, supervising and scheduling the front desk staff.
• Provide front desk coverage during Front Desk staff’s absences or when required.

Benefits

• Comprehensive health benefits and paid time off package for qualifying employees
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
• generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED