Manager, Asset Protection - Multi-Store

Macy's•Arlington, TX

10d

About The Position

The Multi Store Asset Protection Manager oversees Asset Protection across multiple locations, supporting company profit objectives and customer service goals. The role has an elevated scope of responsibility, including increased staff levels, higher sales volume, and higher shortage risk. The manager leads security operations, protects company assets, manages security staff and fulfillment operations, oversees budgets and performance, and helps maintain a safe work environment. Other duties may be assigned.

Requirements

3–5 years of direct experience.
Bachelor’s degree or equivalent work experience in a related field.
Effective written and verbal communication skills.
Ability to draft reports and other communications and present to management and internal and external business partners.
Ability to interpret technical documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.
Ability to perform the physical demands described, including lifting at least 30 lbs., standing, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
Requires close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Lead security operations to support company profit objectives and customer service goals.
Protect and monitor company assets, alarms, property, employees, and visitors by enforcing company and security policies.
Hire, train, supervise, and develop security staff and direct reports.
Communicate shortage and security issues with Facility Management and MSC Asset Protection, and recommend solutions.
Identify causes of shortage, including investigating possible internal or external dishonest activity.
Ensure compliance with corporate security policies and procedures.
Secure and monitor trailer movement into and out of the facility.
Manage security fulfillment operations, including staff communications, balancing, work assignments, scheduling, throughput levels, and processing standards.
Develop and manage departmental budgets.
Ensure the department meets or exceeds performance requirements for safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan.
Review analyses of activities, costs, operations, and forecast data to assess progress toward goals and objectives.
Provide consistent, thorough, and timely communication to subordinates, peers, and senior management.
Write and conduct performance appraisals for security staff.
Provide a safe work environment and develop and enforce safe work practices.
Maintain regular and dependable attendance and punctuality.
Foster acceptance and respect and strengthen relationships with colleagues, customers, and communities.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement