Manager, Applications

UK St. ClaireLexington, KY
Onsite

About The Position

Responsible for managing and supporting application portfolios across administrative, clinical, and revenue cycle areas to ensure optimal system performance and alignment with organizational needs. Oversees implementation, maintenance, and ongoing support of applications, including scheduling, billing, coding, and radiology systems. Coordinates IT and vendor resources, facilitates development and execution of test scenarios, and promotes standardization of processes and data. Ensures technical competence of team members by providing training and guidance. Adapts to evolving application requirements and delivers effective solutions to support operational excellence.

Requirements

  • Bachelor’s degree in computer science, information systems, or a related field
  • 4-5 years of experience in computer science, information systems, or a relevant area
  • An equivalent combination of education and experience may be considered.
  • All experience must be paid and in the same related field.
  • Part-time and PRN experience will be prorated based on hours worked per week.
  • Volunteer work and internships for academic credit are not counted.
  • Epic Certified required within 90 days of hire

Responsibilities

  • Recruits, hires, and retains top personnel using best practices.
  • Develops and mentors staff through coaching, feedback, and performance evaluations.
  • Fosters teamwork, collaboration, and effective communication across departments.
  • Ensures compliance with organizational policies, procedures, and regulations.
  • Manages application implementation, support, and optimization using project management and ITIL frameworks.
  • Oversees service delivery, prioritizes work assignments, and ensures customer satisfaction.
  • Identifies and implements continuous service and process improvements.
  • Serves as subject matter expert, providing guidance on project execution and application workflows.
  • Performs other duties as assigned.
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