Manager, API Platform Engineering

UFCU • Austin, TX

1d • Hybrid

About The Position

University Federal Credit Union (UFCU) is seeking a Manager, API Platform Engineering to lead a technical team to deliver UFCU’s enterprise service layer—a portfolio of APIs, integrations/orchestrations, and enterprise microservices used by internally developed applications, AI initiatives, and approved third-party vendors/partners.

Reporting to the Director of Platform Engineering, this is a hands-on, “player-coach” technical leadership role that blends people management with architecture accountability. You will be responsible for architecture reviews and sign-off, platform governance, delivery execution, and 24/7 operational readiness.

Your team includes:

API & Integration development on the MuleSoft Anypoint Platform: API development, integration patterns, orchestration, policy enforcement, and runtime operations.
Enterprise Microservices (Kubernetes/Azure): microservices deployed to Kubernetes (AKS preferred) using Azure cloud services and enterprise engineering standards.

This role supports a hybrid work model with 2-3 days per week on-site at the UFCU Plaza building, and manager a core team of 5–7 FTE’s, scaling with contractor resources as needed.

Requirements

• Strong leadership capability with a platform mindset—building reusable, well-governed services that enable other teams.
• Deep knowledge of API engineering best practices, including: RESTful design, versioning strategies, lifecycle management, security policies, throttling, documentation, and governance
• Hands on experience with C#/.NET.
• Solid understanding of integration and orchestration patterns, including synchronous/asynchronous approaches, retries, dead-letter handling, and resiliency.
• Working expertise in microservices architecture and distributed systems concepts: Service boundaries, reliability patterns (timeouts, circuit breakers), data ownership considerations, performance, and scalability.
• Demonstrated ability to perform architecture reviews and provide technical sign-off without creating delivery bottlenecks.
• Operational discipline and comfort owning production outcomes, including: Incident response leadership, escalation management, postmortems, and continuous improvement.
• Practical knowledge of modern engineering practices: CI/CD pipelines, automated testing, code quality gates, security scanning, and deployment strategies.
• Strong communication and stakeholder management skills: Ability to translate technical tradeoffs into business impact and align cross-functional partners.
• 5+ years leading engineering teams (people management, delivery accountability, coaching/development).
• Experience delivering microservices (Java/C#/.NET) and deploying to Kubernetes.
• Proven experience delivering and operating enterprise APIs and/or integration platforms in production environments.
• Experience guiding teams building scalable backend services including CI/CD and operational ownership.
• Demonstrated experience leading architecture reviews and enforcing engineering standards (design patterns, security, reliability).
• Experience integrating with enterprise observability tools (i.e. Grafana, Datadog etc.)
• Ability to work hybrid with 2-3 days/week on-site in the Austin, TX area.
• Willingness and ability to lead incident response when necessary.

Nice To Haves

• Preferred domain knowledge: Financial services/credit union/banking technology considerations, risk awareness, and compliance mindset.
• Familiarity with BIAN concepts for capability/service domain alignment and service taxonomy (preferred).
• Hands-on experience with MuleSoft Anypoint Platform (e.g., API Manager, Exchange, Runtime Manager, monitoring/alerts, policy management).
• Experience with Azure cloud services supporting APIs/microservices (e.g., identity, secrets management, monitoring, messaging/eventing, data services).
• Experience in financial services or another regulated environment with strong security/compliance expectations.
• Knowledge of BIAN framework and/or capability-based service domain modeling.
• Experience scaling delivery with a mix of FTE and contractor resources, including vendor/contract management.

Responsibilities

• Lead an engineering team consisting of API/Integration and Microservices resources delivering reliable, secure, reusable enterprise services and APIs.
• Provide hands-on technical leadership including: Architecture reviews, technical design guidance, and engineering sign-off for APIs, integrations, and microservices; Establishing and maintaining reference architectures and engineering standards.
• Own the API platform roadmap and governance, including: API design standards, documentation (e.g., OpenAPI), versioning, lifecycle management, and deprecation policies; Consistent patterns for error handling, idempotency, resiliency, and backward compatibility.
• Guide MuleSoft Anypoint Platform delivery and operations, including: API lifecycle management, policy enforcement, reusable assets, orchestration patterns, and runtime monitoring; Performance tuning, release readiness, and operational stability.
• Lead enterprise microservices engineering using C#/.NET, Kubernetes, and Azure, including: Service boundaries and domain alignment, contract-first/service-first approaches; CI/CD, automated testing strategies, and secure SDLC quality gates; Observability practices: metrics, logs, distributed tracing, dashboards, and alerts.
• Ensure production reliability and operational excellence by: Establishing incident response practices, runbooks, post-incident reviews, and problem management; Defining and tracking SLAs/SLOs, MTTR, reliability trends, and capacity planning.
• Embed security and compliance into engineering practices, partnering with Security/Risk/Compliance to ensure: Secure API and service patterns (OAuth2/OIDC, mTLS where appropriate, secrets management, encryption at rest/in transit, least privilege); Audit readiness (change management, evidence collection, and operational controls).
• Enable internal teams, AI initiatives, and vendors by delivering: A clear enterprise service catalog and onboarding documentation; Supportable integration patterns and certification/testing approaches for vendor consumption.
• Manage delivery execution and team operations, including: Agile planning (Scrum/Kanban), prioritization, dependency management, and stakeholder communication; Hiring, coaching, performance management, and contractor augmentation management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed