Product Owner - API Platform

SHI International•Austin, TX

22h•Hybrid

About The Position

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. The Product Owner – API Platform is responsible for defining and executing the vision, roadmap, and product strategy for SHI’s API Platform ecosystem, including API Management (APIM), Developer Portal, and API governance capabilities. This role serves as the primary liaison between business stakeholders, architects, and engineering teams to ensure the platform delivers scalable, secure, and high-value API solutions that enable business growth, improve developer experience, and support enterprise digital transformation initiatives. This position is required to report to the Austin, TX or Somerset, NJ office location or a hybrid basis.

Requirements

Strong product ownership, product management, or business analysis capabilities.
Ability to manage technology platforms, digital products, or integration solutions.
Advanced backlog management and prioritization skills.
Experience creating and refining user stories and acceptance criteria.
Strong understanding of Agile methodologies and product delivery practices.
Ability to translate business requirements into technical outcomes.
Strong collaboration skills for working with software development teams and solution architects.
Excellent stakeholder management, communication, and relationship-building skills.
Strong decision-making, problem-solving, and prioritization abilities.
Ability to evaluate platform performance through KPIs and data-driven insights.
Knowledge of API lifecycle management, API governance, and developer experience best practices.
Understanding of REST APIs, JSON, OAuth, OpenID Connect, and API security principles.
Familiarity with cloud-native architectures, microservices, and modern integration patterns.
Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience required
5+ years of experience as a Product Owner, Product Manager, Business Analyst, or in a related product leadership role.
Experience managing technology platforms, digital products, or enterprise integration solutions.
Experience working closely with software development teams and technical architects.
Experience supporting enterprise-scale digital transformation initiatives.
Experience with developer portals, developer experience initiatives, or customer-facing digital platforms.

Nice To Haves

API Product Owner or API Platform Product Management experience preferred.
Experience with API Management platforms such as Azure API Management (APIM), Apigee, Kong, MuleSoft, or similar technologies preferred.
Ability to travel 10%

Responsibilities

Own the vision, roadmap, and backlog for SHI’s API Platform, API Management (APIM), Developer Portal, and API governance capabilities.
Partner with business stakeholders, architects, and engineering teams to translate business needs into prioritized product features and user stories.
Define and prioritize product investments that improve API adoption, developer experience, and platform scalability.
Lead backlog refinement, sprint planning, acceptance criteria definition, and release prioritization activities.
Establish, monitor, and measure key performance indicators (KPIs) related to platform adoption, API consumption, reliability, and customer satisfaction.
Facilitate alignment across business, engineering, security, and operations teams to ensure successful delivery of product roadmap initiatives.
Serve as the primary decision-maker for product priorities and tradeoff discussions.
Communicate roadmap progress, business value, risks, and strategic priorities to leadership and key stakeholders.