Salesforce Platform Product Owner

Delan Associates, IncPalm Beach Gardens, FL

About The Position

Client is seeking a Salesforce Platform Product Owner to drive the strategic health, security posture, and architectural evolution of our enterprise Salesforce footprint spanning FPL, FPLES, NEER, and Everbright. This role operates at the intersection of platform governance, operational risk, and continuous delivery — owning the Salesforce platform as a product with a bias for proactive management, compliance, and long-term sustainability.

Requirements

  • Salesforce platform expertise
  • Understanding of Apex performance
  • Experience with integration failures and platform limits
  • Familiarity with Salesforce Signature Success
  • Knowledge of asynchronous processing, callout latency, and database efficiency
  • Understanding of Salesforce security enforcement changes (MFA, authentication, email domain verification, transaction security)
  • Knowledge of SOX compliance and auditability
  • Experience with enterprise risk frameworks
  • Liaison experience with security teams
  • Familiarity with incident response and threat landscape awareness
  • Experience governing platform features lifecycle
  • Knowledge of managed/unmanaged packages, permission set design, and integration patterns
  • Experience with Data Cloud deployment practices
  • Understanding of spec-driven, governance-first delivery practices
  • Familiarity with Software Reliability Frameworks
  • Knowledge of Accelerated Delivery Office (ADO) standards

Responsibilities

  • Own the technical health roadmap across all NEE Salesforce orgs, monitoring and resolving Apex performance bottlenecks, integration failures, and platform limit risks before they impact operations
  • Partner with Salesforce Signature Success and internal engineering squads to prioritize and resolve critical platform issues with accountability and urgency
  • Establish org-level health KPIs and drive continuous improvement across asynchronous processing, callout latency, and database efficiency
  • Lead NEE's response to Salesforce security enforcement changes, including MFA mandates, phishing-resistant authentication, email domain verification, and transaction security policy enhancements
  • Maintain a current controls posture aligned with SOX compliance, auditability, and NEE's enterprise risk framework
  • Serve as the primary liaison to Salesforce Security and internal Cybersecurity teams for incident response and threat landscape awareness
  • Govern the lifecycle of platform features across all NEE Salesforce orgs, ensuring timely adoption of evolving platform capabilities and proactive retirement of deprecated features
  • Drive architectural standards across managed/unmanaged packages, permission set design, integration patterns, and Data Cloud deployment practices
  • Champion spec-driven, governance-first delivery practices in alignment with NEE's Software Reliability Framework and Accelerated Delivery Office (ADO) standards
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