Principal PM, API Platform

Shippo

4d•$179,000 - $243,000•Remote

About The Position

This role is for a Principal PM, API Platform. The responsibilities include owning the API platform roadmap, defining and maintaining platform standards, setting standards for integration testing, partnering with engineering leadership on architecture, building a strong developer experience, representing the platform in cross-team planning, engaging with developers and customers, and providing product guidance to other PMs.

Requirements

Bachelor’s Degree AND 8+ years experience in product management, with a track record owning developer-facing or API-first products.
Experience setting technical or platform standards that other teams adopted.
Deep understanding of API design, developer experience, and SDK strategy.
Experience with MCP, agentic commerce, or LLM-driven integrations.

Nice To Haves

Experience in shipping, logistics, or ecommerce infrastructure a plus.

Responsibilities

Own the API platform roadmap: label creation, MCP, SDKs, and developer docs.
Own MCP as a product: define what ownership means, how it evolves, and how it fits alongside our other integration paths.
Define and maintain platform standards other product teams use when extending the API surface, including teams building adjacent services like reporting APIs, EDD, and Autopilot.
Set a clear, consistent standard for how developers are expected to test integrations across carriers.
Partner with engineering leadership on platform architecture decisions and long-term technical investments.
Build and maintain a clear point of view on developer experience: onboarding, docs quality, SDK coverage, and MCP capabilities.
Represent the platform in cross-team planning so domain teams build in a way that is consistent with platform standards.
Engage directly with developers and mid-market customers to identify integration friction and prioritize fixes.
Provide product guidance and mentorship to other PMs building on the platform.

Benefits

Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents).
Pets coverage is also available!
Take-as-much-as-you-need vacation policy
Flexible working hours
One week-long company wide winter slow down
3 Volunteer Days Off (VTOs)
WFH stipend to set up your home office
Charity donation match up to $100
Dedicated programs, coaching, tools, and resources for your professional and career growth
Individual learning stipend for your personal and focused growth
Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings