Platform Lead - Mulesoft

Pacific Life•Charlotte, NC

2d•$138,150 - $168,850•Onsite

About The Position

As a Manager, API Management platform within the Pacific Life Technology team, this person will lead the strategic direction and operational management of API Management platforms within the Enablement Platforms Portfolio organization of a leading insurance company. The manager will oversee platform transformation, ensure alignment with enterprise architecture, and drive workload automation and optimization across business units.

Requirements

8+ years in technology-related Program or Service Delivery management within insurance or financial services.
5+ years leading cross-functional teams and managing complex IT projects.
Experience defining and implementing operational processes
Familiarity with Agile Frameworks and concepts
Experience with platform-as-a-service (PaaS) models and embedded engineering frameworks

Nice To Haves

Bachelor’s degree in Computer Science, Information Systems, or related field.
Certifications in API Management tools.
Strong understanding of enterprise architecture, process automation, and digital transformation

Responsibilities

Lead and manage the API Management platform team through daily operations, transformation and migration efforts.
Act as the strategic product owner for the API Management platform, defining and executing platform OKRs and roadmap.
Collaborate with IT and business stakeholders to deliver scalable, secure, and efficient solutions utilizing the platform’s tech stacks.
Ensure platform health, performance, and compliance with enterprise standards.
Partner with vendors and internal teams for upgrades, licensing, and platform enhancements.
Oversee platform governance, user access policies, and integration strategies.
Contribute to architecture design, technical risk management, and process development.
Support business continuity planning and risk assessments related to Orchestration systems.