Manager, API & Data Sharing Platforms

Orion•Omaha, NE

21h•Hybrid

About The Position

As Manager of the API Platform team, you will work with Product to collect, organize, and communicate feedback and customer demands to support prioritization. You will lead a team of Client Support Consultants, establish standards for how Orion builds and exposes APIs, and help partners and clients integrate securely, quickly, and reliably. Orion's APIs connect thousands of advisors to portfolio data and the partners they rely on. This role is anticipated to be hybrid, with at least three days per week onsite at one of the listed office locations. Candidates should live within commuting distance of an office. Internal candidates currently aligned to an Orion office location may receive preference; other internal work arrangements may be considered according to experience and business needs. Work location may change based on business needs.

Requirements

Proven people leadership skills, including coaching, performance management, and team development.
Hands-on knowledge of designing and operating RESTful APIs at scale, with familiarity with GraphQL, webhooks, and event-driven integration patterns.
Experience with API gateways and management platforms, such as Azure API Management, Apigee, Kong, or AWS API Gateway.
Understanding of API security concepts, including OAuth 2.0, OpenID Connect (OIDC), JWT, mutual TLS (mTLS), rate limiting, and the OWASP API Security Top 10.
Experience with cloud environments such as Azure or AWS, continuous integration/continuous delivery (CI/CD), and infrastructure as code.
Ability to collaborate effectively with Product, Engineering, external partners, and internal stakeholders.
Strong written and verbal communication skills, including the ability to explain technical trade-offs to executive and nontechnical audiences.
Minimum of a high school diploma or equivalent required.
Minimum of 5 years of experience required.

Nice To Haves

Recommended skills: Change Management, Conflict Resolution, Cross-Functional Collaboration, Customer Experience (CX), Decision Making, Financial Management, Performance Optimizations, Risk Management, Strategic Thinking, and Technical Integration.

Responsibilities

Lead, hire, coach, and develop a team of API Client Support Consultants, including conducting one-on-one meetings, performance reviews, and career development discussions.
Set and maintain standards for how Orion builds and exposes APIs to support secure, reliable integrations.
Collaborate with Product and Engineering on API technical capabilities and roadmap priorities, balancing partner requests with internal product needs.
Serve as the technical point of contact for strategic integration partners, including custodians, CRM providers, and financial planning vendors.
Gather, organize, and communicate customer feedback and demands to support product prioritization.
Track and report API adoption, usage, performance, and partner satisfaction to Engineering and business leadership.
Manage vendor tooling supporting the API gateway, developer portal, and observability.
Guide the team in helping clients and partners integrate with Orion APIs securely, quickly, and reliably.