Manager, Analytics : Insights and Strategy

cabi•Long Beach, CA

About The Position

The Manager, Analytics is responsible for aligning sales goals with the sales framework, processes, and support mechanisms cabi uses to achieve those goals. Serving as the Field Strategy liaison within the Analytics team, this role works with the sales organization to support smooth day-to-day operations, generate data-driven insights, forecast strategy plans, and ensure the necessary systems are in place. The position also uses AI tools to improve productivity, automate routine analysis, and enable faster, more informed decision-making across the sales organization. The role reviews company KPI performance, with a primary focus on Sales and Community team measures, and identifies opportunities within key target components. It partners with field teams to optimize technology and sales processes, establishes scalable processes that improve the Stylist experience, and uses cohort analysis to determine when messaging should be universal or tailored to specific groups. The Manager collaborates with senior management on seasonal and monthly sales plans, targets, promotions, and incentives; reviews bonus and compensation programs; and maintains daily, weekly, and monthly sales forecasts. The position oversees cross-functional projects, pursues lead-generation opportunities, and partners with Merchandising and Training to improve seasonal sell-through, product training, training content, and adoption of training tools. It is expected to be a collaborative partner across teams and to manage priority sales initiatives effectively.

Requirements

Bachelor's degree in a related discipline.
10 years of experience in a related field.
Demonstrated history of improving sales productivity and retention through data-driven insights.
Data-driven mindset and proven ability to use metrics and insights to inform decisions.
Strong team-player approach, with ownership, accountability, and responsibility for team work.
Analytical problem-solving skills and comfort addressing ambiguous, complex opportunities and driving outcomes.
Financial modeling expertise, including proficiency in Excel.

Nice To Haves

Expertise with SQL, Tableau, Power BI, Snowflake, and other business intelligence and data visualization tools is strongly desired.

Responsibilities

Review performance against company KPI targets and identify significant opportunities within their component measures, particularly for Sales and Community teams.
Provide business intelligence and oversight.
Help field teams optimize technology supporting sales processes, including support and service workflows, knowledge transfer through back-office tools and training content, and sales-process optimization.
Use AI tools to accelerate analysis, surface insights, and streamline reporting workflows, including AI-assisted sales forecasting, content generation, and operational efficiency.
Evaluate and recommend relevant new AI capabilities as the technology landscape evolves.
Define and implement scalable processes that improve the efficiency and quality of the Stylist experience.
Use cohort analysis to identify where universal messaging is appropriate and where segmented groups would benefit from customized aids or guidance.
Collaborate with senior management on seasonal and monthly sales-target planning and promotion and incentive schedules.
Review core bonus and compensation programs to ensure they remain aligned with desired behaviors, values, and company objectives.
Provide daily, weekly, and monthly sales forecasts; maintain, update, and validate models using current internal and external data to improve accuracy.
Oversee projects addressing business questions raised by cross-functional partners.
Pursue lead-generation opportunities that expand the reach of the Stylist and home-office audiences.
Partner with Merchandising to deepen seasonal sell-through through calls to action, repeated product-training concepts, and data analysis identifying actionable behaviors in the consumer base.
Partner with Training to strengthen training content and increase engagement with and adoption of the tools that deliver it.
Collaborate across cross-functional teams and manage priority sales-based initiatives.

Benefits

Competitive medical, dental, and vision coverage.
Flexible spending account options.
Company-paid life and AD&D insurance.
401(k) retirement plan with a company match.
Paid time off and paid holidays.
Employee purchase discounts of up to 85%.
Additional employee appreciation and clothing perks.
Opportunities for training and professional development.
Team celebrations, catered lunches, and other employee appreciation experiences.
Potential eligibility for a bonus of up to 10%–15%.