Manager, Analytics & Insights (US)

TD Bank • Laurel, NY

2d • Onsite

About The Position

The Manager, Analytics & Insights leads a team of Business Insights & Analytics specialists and partners with internal stakeholders to understand business objectives, identify information needs and improvement opportunities, and inform business decisions and strategies. The role manages a diverse group of analysts in an area of moderate risk, complexity, or scope, with a focus on short- to medium-term issues. It applies deep knowledge of business, technology, and organizational practices, and sound to advanced awareness of relevant competition, industry, and market trends.

The manager oversees business analytics and insights for a business line or functional area, using internal and external data to develop solutions, recommendations, and plans. The position supports strategic initiatives, test-and-learn programs, risk and regulatory oversight, and the effective presentation of insights to executive leaders and business partners. It also has people-management responsibilities, including hiring, performance management, coaching, colleague development, and building an engaged, diverse, inclusive, and high-performing team.

Requirements

• Undergraduate degree or advanced technical degree, such as in math, physics, engineering, finance, or computer science, preferred.
• Graduate degree preferred, together with progressive project work experience, or at least 5 years of relevant experience; higher-degree education and research tenure may count toward experience.
• Advanced experience in SQL, Python, Power BI, and other programming languages preferred.
• Analytical and interpersonal skills.
• Experience in AML within financial services or banking preferred.

Nice To Haves

• Undergraduate or advanced technical degree in math, physics, engineering, finance, or computer science.
• Graduate degree.
• Advanced experience in SQL, Python, Power BI, and other programming languages.
• Experience in AML within financial services or banking.

Responsibilities

• Manage and develop a team of Business Insights & Analytics professionals and specialists, including hiring, setting goals, performance and compensation decisions, coaching, and addressing disciplinary matters as required.
• Lead the overall operation of a sizeable team of analyst professionals in an area of moderate risk, complexity, or scope.
• Collaborate with business partners to understand business objectives, identify data and information needs, shape and prioritize ad hoc analysis, and provide fact-based analytical advice aligned with strategy.
• Manage escalated client issues and priorities, collaborating with appropriate teams to resolve or minimize business problems.
• Use judgment and discretion to navigate and resolve ambiguous issues with internal partners.
• Review or contribute to presentations of insights for executive leaders and business partners, and guide the team on emerging tools, techniques, methods, and visualizations.
• Leverage data systems and organizational data capabilities to develop well-defined solutions to business problems.
• Oversee business analytics and ongoing analysis for a business line or functional area using internal and external data.
• Support execution of key initiatives and programs, design test-and-learn approaches, and develop business-specific plans aligned with objectives and resources.
• Identify business growth opportunities, potential use cases, value drivers, issues, trends, and opportunities; bring forward recommendations based on judgment and facts.
• Lead the translation of complex data into clear and concise recommendations.
• Protect organizational interests by identifying and managing risks, escalating non-standard or high-risk activities, and overseeing risk identification, monitoring, regulatory compliance, and controls.
• Lead or oversee action and remediation plans addressing performance, risk, or governance issues; monitor emerging issues, trends, and regulatory requirements.
• Build and retain an engaged, diverse, inclusive team; recruit and develop talent, enable colleague growth, encourage continuous learning, share expertise, and support collaboration.
• Lead the team through change, set targets and objectives, provide ongoing feedback and coaching, conduct quarterly check-ins, and manage employees in accordance with HR policies and guidelines.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Training programs and onboarding
• Online learning platform and mentoring programs
• Variable compensation or incentive awards, potentially including cash and/or equity awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager