Manager - AML (Anti Money Laundering)

Neo Financial•Calgary, AB

1d•Onsite

About The Position

Neo Financial is looking for a full-time Anti Money Laundering Manager to join our Investigations team in Calgary, AB. At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. We’re reimagining everyday banking from the ground up and shaping the financial future for millions of people in Canada. We’re a tech company consistently pushing for the next best thing, which provides many opportunities to grow and learn personally and professionally. Come join a high-speed startup in a community of high-achieving dreamers and doers, set on innovating the best solutions.

Requirements

5+ years of experience in Anti-Money Laundering (AML) or regulatory compliance.
At least 2+ years in a leadership or management capacity.
A solid understanding of FINTRAC requirements and the Canadian regulatory landscape.
Strong knowledge of money laundering detection methodologies and the ability to provide expert guidance on complex typologies.
Proven experience implementing processes or tools that enable effective AML operations and risk prevention.
Exceptional ability to communicate clearly and persuasively with team members, internal business partners, and external regulators.

Nice To Haves

CAMS Certification (Certified Anti-Money Laundering Specialist) is considered a strong asset.
University degree in Business, Economics, or a relevant field is an asset.

Responsibilities

Lead, mentor, and directly supervise the Investigations team, managing workloads, conducting one-on-ones, setting team goals, and fostering a culture of continuous improvement.
Develop and deliver comprehensive AML training programs for the team and other relevant personnel, providing technical assistance and guidance on complex investigative and KYC issues.
Manage the daily performance and throughput of primary investigative queues, including TM Alert Triage, Case Investigations, and Unusual Transaction Reports (UTRs).
Oversee the timely and accurate filing of Suspicious Transaction Reports (STRs) and LPEPRs, ensuring all submissions meet regulatory standards.
Assist in responding to external legal and law enforcement enquiries, oversee mandatory investigations, and provide guidance on complex PEP/Sanction and high-risk client escalations.
Review and approve demarketing recommendations, ensuring account restrictions and customer communications follow established protocols.
Develop and maintain internal investigative process documents, proactively identify process gaps and control deficiencies, and assist with the tuning of monitoring systems.
Serve as a key liaison for AML matters, collaborating with cross-functional teams to resolve system issues, support technology integrations, and ensure a well-integrated compliance program.
Act as a subject matter expert during internal and external audits and regulatory examinations, ensuring meticulous record-keeping and defensible investigative files.
Research best practices and emerging AML/ATF trends to ensure the team’s skills and methodologies remain industry-leading.