Manager Ambulatory Clinical Services FT Days

Trane Technologies•Detroit, MI

12h

About The Position

Under the direction of the Director, Ambulatory Services and in conjunction with the appropriate Chief(s) of service, the Manager provides leadership and direction for assigned ambulatory clinics. The role manages day-to-day clinical functions, including regulatory compliance, performance improvement, clinical competency validations, and resource utilization. It also provides input to and monitors personnel and supply budgets for the assigned clinical areas. The Manager oversees daily department activities, develops policies and procedures, and monitors workflow quality and quantity. The position addresses quality improvement issues related to clinic registration and billing in collaboration with Patient Management staff; coordinates purchasing and inventory control of medical and office supplies; and maintains operational statistics and prepares reports on department operations, budget variances, and recommended changes. The role monitors accreditation requirements and compliance with laws, government regulations, JCAHO requirements, and DMC policies. It investigates and resolves operational or personnel issues, advises management of major concerns, drafts and interprets policies, and develops or revises procedures and protocols in collaboration with higher management. The Manager may initiate or recommend personnel actions, provides input on performance appraisals, supports department goal setting and assessment, assists with budget development and monitoring, implements audit recommendations as directed, and ensures hospital departments meet supplier diversity objectives.

Requirements

Bachelor’s degree in a clinical discipline, or an equivalent combination of education and/or experience.
Three to five years of progressively more responsible clinical management experience, preferably in an ambulatory setting.
License to practice as a Registered Nurse in the State of Michigan strongly preferred.

Nice To Haves

Master’s degree in a clinical discipline, Health Services Administration, Business Administration, or equivalent preferred.
Clinical management experience in an ambulatory setting preferred.
Registered Nurse license in the State of Michigan strongly preferred.

Responsibilities

Provide leadership and direction for assigned ambulatory clinics under the direction of the Director, Ambulatory Services and in conjunction with the appropriate Chiefs of service.
Manage day-to-day clinical functions, including regulatory compliance, performance improvement, clinical competency validations, and resource utilization management.
Provide input to and monitor personnel and supply budgets for assigned clinical areas.
Manage daily department activities by developing policies and procedures and monitoring the quality and quantity of workflow.
Identify and resolve quality improvement issues related to ambulatory clinic registration and billing in collaboration with Patient Management staff.
Coordinate purchasing and inventory control of medical and office supplies.
Maintain current and comprehensive statistical data on department operations and prepare routine and special management reports on operations, budget variances, and recommended changes or corrections.
Monitor adherence to accreditation requirements.
Investigate and resolve departmental operational or personnel problems, advise management of major issues, and recommend corrective action.
Draft policy provisions and interpret department policies.
Identify the need for and draft or define procedures and protocols in collaboration with higher management; modify them as necessary.
Initiate or recommend personnel actions, including hiring, termination, and discipline, and provide input on performance appraisals.
Assist with development of department goals and measures and, as requested, assess goal attainment.
Assist in developing and monitoring the budget.
Monitor and ensure compliance with laws, government regulations, JCAHO requirements, and DMC policies.
Implement external and internal audit recommendations as directed.
Ensure hospital departments achieve objectives for supplier diversity.