FranU Manager, Alumni Engagement & Advancement Operations

FMOLHS•Baton Rouge, LA

13d•Onsite

About The Position

The Alumni Engagement & Advancement Operations Manager provides strategic leadership for Alumni Engagement while delivering centralized operational support for the Office of Institutional Advancement. This dual-function role strengthens lifelong alumni relationships in support of the University’s Catholic and Franciscan mission and ensures effective coordination and execution of alumni and advancement initiatives. The position balances outward-facing alumni engagement and volunteer leadership with internal advancement operations, contributing to cohesive programming, strong institutional identity, and efficient advancement operations.

Requirements

A minimum of two (2) years of experience in Alumni Relations, Higher Education, Non-Profit Administration, or related fields
Bachelor’s Degree or equivalent experience, required
Proficiency with Microsoft Office Suite
Strong organizational, project management, and prioritization skills, with attention to details and follow-through
Excellent written and verbal communication skills
Demonstrated commitment to professionalism, confidentiality, and mission-driven service
Warm and welcoming with a strong appreciation for the University’s Catholic and Franciscan identity
A collaborative team player who proactively contributes to shared goals, particularly during high-volume periods and major events
Proactive problem solver with a positive attitude
Comfortable interacting with alumni, donors, Senior Leadership, and campus partners

Nice To Haves

Willingness to learn customer-relationship management (CRM) database systems, preferred
Experience working with volunteers, preferred
Event Planning and logistics experience, preferred
Familiarity with Higher Education Advancement Operations, preferred

Responsibilities

Develop, implement, and manage a comprehensive alumni engagement strategy aligned with institutional priorities and Advancement goals
Plan and oversee alumni programs and events, including on-campus, regional, and virtual offerings, to foster lifelong alumni relationships
Strengthen alumni participation through meaningful engagement opportunities that support the University’s mission and identity
Strengthen the alumni-to-student engagement initiatives that support mentoring, career networking, and experiential learning opportunities
Partner with campus stakeholders to connect alumni expertise with student development and career exploration
Support programs that reinforce alumni involvement in student success and institutional advancement
Research and implement alumni engagement best practices to enhance participation, connection, and long-term affinity
Regularly assess alumni engagement data and trends to refine strategies and improve effectiveness
Serve as the primary liaison to the Alumni Association and its leadership to strengthen governance, volunteer engagement, and membership growth
Collaborate with Alumni Association leaders to develop strategies that engage alumni, students, and new graduates
Coordinate initiatives that promote alumni involvement, leadership development, and community building
Develop and execute targeted alumni communication strategies in collaboration with Marketing and Communications
Publish newsletters, e-mail campaigns, website updates, CampusESP (parent and family engagement platform) and social media content to keep alumni informed and engaged
Use segmented and personalized communications to maximize outreach and participation
Provide centralized administrative and operational support for the Office of Institutional Advancement
Support frontline fundraising efforts through coordination, data requests, and workflow management
Ensure efficiency, accuracy, and alignment across advancement initiatives
Manage planning, timelines, and vendor coordination for Advancement communications and mailings
Support annual appeals, stewardship communications, and donor outreach
Maintain organized systems to ensure smooth operational execution
Plan and execute alumni, donor, and stewardship events in collaboration with the Institutional Advancement Team
Coordinate logistics and on-site execution for key events, including Hall of Distinction and Fête des Fidèles
Ensure seamless planning, execution, and follow-up
Coordinate correspondence, recognition initiatives, and outreach (i.e., cards, invitations)
Serve as a welcoming and professional presence, fostering strong relationships with alumni, donors, and campus leaders
Maintain professionalism, confidentiality, and donor-centered service in all interactions while supporting stewardship efforts
Maintain professionalism, confidentiality, and donor-centered service in all interactions
Perform other duties as assigned to support departmental or institutional priorities